Sarah Smith

• Utilized POS system to handle customer cash and credit card transactions.
• Processed refunds and exchanges in accordance with company policy.
• Answered product questions using knowledge of sales and store promotions.
• Worked with floor team and managers to meet wide range of customer needs.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• · Collaborated with a Co-Guide to plan and lead efficient and safe routes.
• Utilized effective communication to quickly adapt to varying situations.
• Worked with children of varying age, interest, skill, and developmental levels.
• Provided clear instructions to program participants to maintain a fun and safe environment.
• Facilitated an inclusive and compassionate environment.
• Empowered participants to step into leadership positions.
• Developed participants foundational wilderness survival skills.

Equipment Manager

• Maintained a clean and organized facility.
• Inspected equipment for signs of wear and tear, maintaining high standards of safety.

• Coordinated canoe trips for Girl Scouts ages 12-17
• Collaborated with a Co-Guide to plan and lead efficient and safe routes
• Utilized effective communication to quickly adapt to varying situations
• Worked with children of varying age, interest, skill, and developmental levels
• Provided clear instructions to program participants to maintain a fun and safe environment
• Facilitated an inclusive and compassionate environment
• Empowered participants to step into leadership positions