Sarah Snyder
Saint Cloud
Summary
Dynamic professional with extensive experience at Wells Fargo Bank, N.A., excelling in relationship building and customer service. Proven track record in enhancing client retention and generating new business through tailored financial solutions. Skilled in transaction processing and compliance with banking regulations, fostering trust and satisfaction among clients.
Overview
9
9
years of professional experience
Work History
Personal Banker
Wells Fargo Bank, N.A.
07.2022 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
Healthcare Account Manager
HealthNorth Inc.
03.2018 - 09.2022
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Healthcare Support Worker
HealthNorth Inc.
02.2016 - 03.2018
- Ensured timely administration of medications and treatments as directed by medical professionals, promoting patient health and wellbeing.
- Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
- Monitored vital signs and reported any abnormal findings promptly to nursing staff, facilitating early intervention when necessary.
- Demonstrated effective problem-solving abilities in addressing challenges encountered during routine care provision or emergency situations.
Education
Associate of Science - Accounting
Southeast Minnesota State University
Winona, MN05-2027
Skills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
- Client relationship management
- Cash handling
- Fraud prevention
- Banking policies and procedures
- Loans
- Transaction processing
- Teller support
- Banking regulations
- Teamwork and collaboration
Accomplishments
Successfully qualified for each incentive pay raise that was available.
Consistently rated meets and exceeds expectations in my role.
Timeline
Personal Banker
Wells Fargo Bank, N.A.
07.2022 - Current
Healthcare Account Manager
HealthNorth Inc.
03.2018 - 09.2022
Healthcare Support Worker
HealthNorth Inc.
02.2016 - 03.2018
Associate of Science - Accounting
Southeast Minnesota State University
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