Confident Clinical Massage Therapist with a knack for client relationship building and customer service. Organized and dependable while having success with managing multiple responsibilities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Massage Therapist
Grand Health Chiropractic and Wellness
02.2021 - Current
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Collaborated with physical therapists, chiropractors and other medical professionals to provide care.
Provided custom, professional massage treatments to clients, tailored to individual needs and preferences.
Massage Therapist
Body and Sol Aveda Salon and Spa
09.2018 - Current
Assess client’s needs, adjust treatment plan to client’s individual needs.
Educated clients on benefits of massage and recommended home care techniques.
Offered aromatherapy, hot stones and cupping as part of massage treatments.
Performed aromatherapy and specialized relaxation techniques.
Sales Associate
Patina Gift Store
12.2016 - 09.2018
Helped customers locate products and checked store system for merchandise at other sites.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Pier 1 Imports
06.2016 - 12.2016
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Used in-store system to locate inventory and place special orders for customers.
Listened to customer needs and desires to identify and recommend optimal products.
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs and credit cards.
Education
Associate of Applied Science - Massage Therapy
Saint Paul College - Community And Technical College
Saint Paul, MN
05.2017
High School Diploma -
Duluth East High School
Duluth, MN
06.2013
Skills
Customer Consultations and Inquiries
Prioritizing Customers
Front Desk Skills
Appointment Booking
Professional Relationships
Social Skills
Time Management
Verbal and Written Communication
Timeline
Massage Therapist
Grand Health Chiropractic and Wellness
02.2021 - Current
Massage Therapist
Body and Sol Aveda Salon and Spa
09.2018 - Current
Sales Associate
Patina Gift Store
12.2016 - 09.2018
Sales Associate
Pier 1 Imports
06.2016 - 12.2016
Associate of Applied Science - Massage Therapy
Saint Paul College - Community And Technical College
High School Diploma -
Duluth East High School
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