Savage Thai Vang
Transportation Manager
Vadnais Heights
Summary
Transportation Manager overseeing driver support for 41+ drivers, handling 21+ route changes per week, attendance tracking, route updates, and 5+ interviews per month across school transportation operations. Coordinates dispatch, parent and school communication, and daily problem-solving to keep service moving safely and on schedule. Brings steady coverage for staffing issues and route changes in a busy district environment.
Overview
12
12
years of professional experience
Work History
Dispatcher / Router WBL District
White Bear Lake
07.2025 - 04.2026
- Assisted drivers with daily operational tasks to enhance route efficiency.
- Help Navigate parents, schools and drivers' buses.
- Maintaining attendance.
- Answering phone calls.
- Customer service.
- Maintaining up to date route copies.
- Advanced in Versatran and other technology. Advanced in Triversa.
- Served as primary customer service representative for all schools at Fridley location, addressing inquiries and resolving issues.
- Current-
Transportation Manager
MTN
02.2025 - 08.2025
- Assisted drivers with daily operational tasks to ensure efficient service delivery.
- Help Navigate parents, schools and drivers’ buses.
- Help drivers with daily tasks.
- Help Navigate parent’s, schools and driver’s buses.
- Maintaining attendance.
- Maintaining up to date route copies.
- Answering phone calls.
- Served as primary customer service representative for all schools in Fridley location, addressing inquiries and resolving issues.
- Left due to the reasoning of the company conduct.
Stand-by Driver
American Transportation
08.2024 - 02.2025
- Covered routes to ensure timely deliveries.
- Assisted with breakdowns to minimize downtime.
- Supported dispatch operations to streamline vehicle assignments.
- Left due to a job offer at MTN.
PM Manager
Billie Bus
11.2023 - 04.2024
- Assisted drivers with daily tasks to ensure smooth operations.
- Help Navigate parents, schools and drivers’ buses.
- Maintaining attendance.
- Answering phone calls.
- Customer service.
- Maintaining up to date route copies.
- Advanced in Versatran and other technology. Advanced in Triversa.
- Managed interviews, dispatch, and overall staff employee management.
- Left due to health issues
Dispatcher
Monarch Bus Service Inc.
08.2022 - 10.2023
- Assisted drivers with daily tasks to ensure smooth operations.
- Facilitated communication between parents, schools, and drivers regarding bus routes.
- Managed attendance records to maintain accurate tracking of personnel.
- Customer service.
- Answering phone calls.
- Maintaining employee hours and up to date route copies.
- Maintaining attendance.
- Was offered a better position at Bille Bus
Terminal Manager
JME Transit/Minnehaha Transportation
08.2019 - 08.2022
- Assisted drivers with daily operational tasks to ensure smooth route execution.
- Help Navigate parents, schools and drivers’ buses. Maintaining attendance.
- Managed sensitive employee background checks and maintained confidentiality of company information.
- Answering phone calls.
- Provided customer service support while tracking employee hours and ensuring accuracy of route documentation.
- Handling interviews, dispatch and all other staff employee management.
- Advanced in Versatran and other technology. Zonar expert. Payroll.
- Was offered a better position at Monarch Bus Service / JME Bought was completed and contract ended.
E3
Minnesota Army National Guard
11.2013 - 11.2021
- Combat Drills. Battle and squad tactics.
- Trained personnel on safe entry and exit procedures for armored Bradley.
- M2-40 gunner, M4 qualification, Drill movements, room clearing, and etc. Drill movements. Cleaning bay. CQ Drill, Daily Physical Training. Recruiting for Army National Guard.
- Completed 6 years of service in National Guard, including 2 years of inactive duty.
Technician Cable/Internet
Xfinity/Comcast
12.2014 - 08.2018
- Installed cable and internet services for residential and business customers.
- Provided customer service to address inquiries and resolve issues.
- Trained monthly on new procedures to enhance service delivery.
- Working with CSG and Penguin date.
- Inventory on a weekly basis.
- Lifting up to 75 lbs. and being able to climb up to 20 ft. high on a ladder.
- Maintaining the work vehicle.
- Location closed down
Education
High School Diploma -
Gordon Parks High School
Saint Paul, MN06-2015
Skills
- Route scheduling
- Dispatch coordination
- Attendance tracking
- Route documentation
- Transportation logistics
- Staff supervision
- Interview coordination
- Driver support
- Customer service
- Leadership
- Fleet scheduling
- Dispatch software
- Transportation compliance
- Route optimization
- Incident reporting
- Performance management
- Safety training
- Conflict resolution
- Policy development
- Vendor coordination
- Workforce planning
Timeline
Dispatcher / Router WBL District
White Bear Lake
07.2025 - 04.2026
Transportation Manager
MTN
02.2025 - 08.2025
Stand-by Driver
American Transportation
08.2024 - 02.2025
PM Manager
Billie Bus
11.2023 - 04.2024
Dispatcher
Monarch Bus Service Inc.
08.2022 - 10.2023
Terminal Manager
JME Transit/Minnehaha Transportation
08.2019 - 08.2022
Technician Cable/Internet
Xfinity/Comcast
12.2014 - 08.2018
E3
Minnesota Army National Guard
11.2013 - 11.2021
High School Diploma -
Gordon Parks High School