Summary
Overview
Work History
Education
Skills
Timeline
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Savanah Quinlivan

Minneapolis

Summary

Server with 4+ years of restaurant experience working in a fast paced environment. Knowledge of multiple front of house positions, such as hosting, serving, food running, and bartending. Great knowledge of alcohol. Excellent customer service and people skills with an ability to multitask. Quick learner that adapts easily. Always provides the highest quality of service.

Overview

5
5
years of professional experience

Work History

Server

Mystic Lake Casino
06.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server/Bartender

Green Mill Restaurant & Bar
12.2022 - 05.2023
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Wild Bills Sports Saloon
08.2021 - 05.2022
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Used slow periods to restock supplies, ice, trays, and to go supplies.

Host/Server

Green Mill Restaurant & Bar
02.2019 - 08.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education

General Studies

Rochester Community And Technical College
Rochester, MN

Bachelor of Arts - Sociology of Law, Criminology, And Justice

University of Minnesota
Minneapolis, MN
05.2025

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise

Timeline

Server

Mystic Lake Casino
06.2023 - 05.2024

Server/Bartender

Green Mill Restaurant & Bar
12.2022 - 05.2023

Server

Wild Bills Sports Saloon
08.2021 - 05.2022

Host/Server

Green Mill Restaurant & Bar
02.2019 - 08.2022

General Studies

Rochester Community And Technical College

Bachelor of Arts - Sociology of Law, Criminology, And Justice

University of Minnesota

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Savanah Quinlivan