Savanna Ubl
Sandstone
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional people skills. Great at working effectively unsupervised. Able to quickly learn new skills. Good multitasking abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and in fast paced environments and adapting to new situations. Responsible, motivated and eager to learn new things.
Overview
14
14
years of professional experience
2010
2010
years of post-secondary education
Work History
Assistant Store Manager
Tobies Gas Station
Hinckley
10.2019 - 11.2025
- Assisted in managing daily store operations and ensuring smooth workflow.
- Provided training and support to new staff on store policies and procedures.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Delegated work duties to staff on shift.
- Conducted cash register operations, including processing transactions efficiently.
- Ensured compliance with safety regulations and maintained a clean work environment.
- Collaborated with team members to achieve store goals and objectives effectively.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coordinated with vendors to secure product availability.
- Delegated work to staff, setting priorities and goals.
- Completed daily paperwork and gas inventories.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Caregiver for dying father
Family Members
Sandstone
01.2018 - 01.2019
- Provided 24/7 in-home care.
- Assisted with daily living activities and personal care tasks.
- Organized medication schedules and ensured timely administration.
- Communicated with healthcare providers regarding needs and updates.
- Coordinated care with hospice and nurses.
- Managed medical schedules, appointments and medications.
- Provided emotional support.
- Administered medication‘s and monitored vital signs.
- Provided daily assistance with personal care and hygiene needs.
- Provided transportation to and from medical appointments.
- Maintained a clean and safe living environment.
- Assisted with daily activities, such as bathing, dressing and grooming.
- Laundered clothing and bedding.
- Maintained clean and well-organized environment.
Team Member/Cook
Burger King
Hinckley
05.2017 - 01.2018
- Prepared and cooked menu items according to quality standards.
- Assisted employees with orders and provided friendly service.
- Maintained cleanliness of dining area and kitchen equipment.
- Preparing ingredients and set up grill/fryer stations.
- Cooked and assembled menu items to exact specifications.
- Managed food, storage stock, rotation, and ingredient orders.
- Ensured food, quality, freshness, and accurate order fulfillment.
- Operated kitchen equipment (grills,fryers, timers) safely and efficiently.
- Operated workstations and performed closing duties.
- Maintained a clean organized kitchen and dining area.
- Collaborated with team members and managers to ensure smooth service and resolve issues.
- Prioritized tasks and communicated effectively in a fast pace environment.
- Followed food safety guidelines to ensure product quality.
- Stocked supplies and organized inventory for smooth operations.
- Monitored expiration dates on food items for freshness assurance.
Shift Manager
White Castle
Hinckley
12.2011 - 05.2017
- Supervised daily operations to ensure smooth workflow and team performance.
- Managed staff and delegated positions based on peak hours.
- Monitored inventory levels and coordinated stock replenishment accordingly.
- Enforced health and safety regulations to maintain a safe work environment.
- Resolved customer complaints promptly to enhance satisfaction and loyalty
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Coached employees on interactions with customers to drive exceptional service.
- Monitored store operations to ensure compliance with company policies and procedures.
- Communicated with other shift managers to facilitate continuum of customer service.
- Provided coaching and guidance to team members when necessary to improve performance.
- Assisted in resolving escalated customer service issues.
- Enforced safety standards throughout the store including proper use of equipment.
- Responded quickly and effectively to emergency situations as they arose.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Taught staff upselling techniques to meet revenue targets.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Reviewed financial statements to meet targets during shift.
- Reviewed security footage regularly for suspicious activities or theft attempts.
- Analyzed sales data to identify trends and areas for improvement.
- Maintained cleanliness and organization of work area.
- Ensured compliance with food safety regulations and quality standards.
- Counted and balanced registers.
- Delegated work to staff, setting priorities and goals.
- Directed and supervised staff performance.
- Used Point of Sale register system to complete transactions.
- Trained new employees on customer service standards and food safety protocols.
Education
Hinckley-Finlayson High School
Hinckley, MNSkills
- Inventory management
- Customer service
- Cash handling
- Organization and restocking
- Safety compliance
- Effective communication
- Problem solving
- Calm and level-headed under stress
- Compassionate
- Trustworthy
- Customer resolution
- Team collaboration
- Performance delegation
- Multitasking
- Reliability
- Willingness to learn
- Food Preparation
- Equipment operation
- Working with grills, fryers and griddles
- Inventory Management
- Teamwork
- Attention to Detail
- Empathy and compassion
- Adaptability
- Medication management
- Light housekeeping
Timeline
Assistant Store Manager
Tobies Gas Station
10.2019 - 11.2025
Caregiver for dying father
Family Members
01.2018 - 01.2019
Team Member/Cook
Burger King
05.2017 - 01.2018
Shift Manager
White Castle
12.2011 - 05.2017
Hinckley-Finlayson High School