Scott Miller
Plymouth
Summary
Results-driven professional with a background in customer service and technical operations. Recognized for strong relationship-building abilities and enhancing workflow efficiency. Prepared to leverage skills to support organizational success and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Service Technician
Zerorez
Minneapolis, MN
01.2025 - 05.2026
- Operated advanced air duct cleaning equipment to enhance indoor air quality.
- Improved workflow efficiency through streamlined duct cleaning processes.
- Educated customers on product benefits, care instructions, and service recommendations for enhanced satisfaction.
- Implemented quality control measures to enhance service accuracy and consistency across all jobs.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Performed routine maintenance and troubleshooting on advanced carpet cleaning systems and tools.
Equipment Technician
Darqueayes Entertainment
Burnsville, MN
04.2017 - 07.2025
- Assisted in development and execution of live entertainment events, ensuring smooth operations.
- Collaborated with team to manage inventory and maintain equipment readiness for performances.
- Supported marketing initiatives through social media engagement and promotional activities.
- Coordinated logistics for event setups, including staging, lighting, and sound equipment arrangements.
- Diagnosed and repaired audiovisual equipment to ensure optimal performance during events.
Sales Associate
ORiley Auto Parts
Anoka, MN
03.2022 - 01.2024
- Assisted customers with product selection and provided expert advice on automotive parts.
- Maintained organized inventory levels to ensure optimal stock availability for customers.
- Processed sales transactions accurately using point-of-sale (POS) systems to enhance customer experience.
- Collaborated with team members to improve store merchandising and product displays for visibility.
- Demonstrated extensive product knowledge to assist customers with automotive parts and accessories.
Education
Generals - Generals
Anoka Technical College
Anoka, MN01-2019
High School Diploma -
Coon Rapids High School
Coon Rapids, MN06-2018
Skills
- Computer proficiency
- Microsoft Excel
- Microsoft outlook
- Appointment scheduling
- Order fulfillment
- Stock management
- Customer relations
- Relationship building
- Complaint handling
- Payment processing
- Paperwork processing
- Work with minimal supervision
Timeline
Service Technician
Zerorez
01.2025 - 05.2026
Sales Associate
ORiley Auto Parts
03.2022 - 01.2024
Equipment Technician
Darqueayes Entertainment
04.2017 - 07.2025
Generals - Generals
Anoka Technical College
High School Diploma -
Coon Rapids High School