Summary
Overview
Work History
Education
Skills
Other Relevant Training Certifications
Academics Licensure
Affiliations
References
Timeline
Generic

Sean N. Stevens

Minneapolis

Summary

Dynamic leader with extensive experience at Soccer Shots, excelling in partnership development. Proven track record in recruiting and training staff, enhancing program effectiveness, and driving marketing promotions. Adept at building relationships and fostering team collaboration to achieve organizational goals and elevate community engagement.

Overview

15
15
years of professional experience

Work History

Director of Development (Marketing)

Soccer Shots
10.2022 - Current
  • Lead and manage the department in the recruiting and hiring of new coach candidates;
  • Manage the department budget;
  • Lead and manage department coordinator roles.
  • Seek partnership opportunities, which include public park program locations, soccer club partnerships, Community Educations, non-profit, and corporate sponsors;
  • Identify new partner leads and attain new school accounts;
  • Manage over 150 existing school accounts and private partners, both in-person and via CRM platforms. Salesforce, and Configio
  • Attend trainings/conventions for national franchise;
  • Lead the department in performing seasonal marketing promotions via email, paper, and social media;
  • Represent Soccer Shots at industry events, recruitment tables, conferences, and family fun fests;
  • Visit program partners to build relationships and obtain feedback;
  • Oversee and maintain franchise website, online presence, and reputation;
  • Collaborate with fellow team members on season planning and preparation;

Director of Coaching

Soccer Shots
10.2016 - 10.2022
  • Manage day-to-day operations of coaching staff;
  • Direct supervisor of 40 coaches and coordinators;
  • Recruit, interview, hire, train, evaluate staff;
  • Develop and manage the schedule for staff and partners where sessions are held;
  • Provide direct support and problem solve with staff regarding schedule changes;
  • Coordinate coverage for sessions to ensure continuity for children enrolled;
  • Attend trainings/conventions for national franchise;
  • Incorporate new curriculum, policies, and procedures from Franchising;
  • Manage daily, quarterly, and annual budget for department;
  • Coordinate training, onboarding, performance improvement plans for new and current staff;
  • Review and respond to customer NPS, feedback, complaints;
  • Provide mentorship for staff development and career growth;
  • Handle formal or informal disciplinary or accountability needs with staff;
  • Ensure compliance with program and brand standards within unit;
  • Develop, implement, and update polices, processes, and procedures for departments;
  • Plan and execute company culture outings and events;
  • Coach up to 15 sessions each season and provide coverage as needed;

Head Coach – Premiere U12 and U11 Boys; C3 U14 Boys

North Suburban Soccer Association (NSSA)
10.2017 - 09.2018
  • Implemented and executed a comprehensive training program;
  • Organized team tournaments;
  • Coordinated parent, player, club communication regarding practices and games;
  • Managed and mentored young players playing at the highest level for under 10 to under 12-year-olds

Head Coach – C1 U18 Girls

Three Rivers Soccer Club (nka Boreal)
10.2016 - 09.2017
  • Coached practices and games;
  • Focused on physical, mental health, and injury;
  • Followed provided curriculum that considered developmental needs and skill levels of age group;
  • Placed 3rd in 2017 State Championship

Landscape Gardner

Jeff’s Lawn Care Services
05.2015 - 09.2016
  • Provided gardening and landscaping services for private and commercial properties;
  • Installation of sprinkler systems, rockery and garden bed creation, laying sod, and general lawn maintenance.
  • Managed a small team ensuring daily schedules stayed on track, effective communication to management and customers.

Head Coach – D1 U14 through U16 Girls

Tristate Revolution Soccer Club
01.2015 - 09.2016
  • Coached practices and games;
  • Communicated and coordinate with Board, parents, players regarding practices, tournaments, and other needs;
  • Mentored and coached individually players based on skill set and development needs;
  • Placed 1st in 2015-2016 Nebraska League Championship

Office Specialist

Transitional Services of Iowa – TSI
12.2014 - 05.2015
  • Managed day to day office administration;
  • Managed record keeping requirements for providers;
  • Audited records to ensure compliance with record keeping;
  • Overhauled storage for data and developed new processes for maintaining electronic files;
  • Reviewed records prior to billing to ensure information was accurate and complete.

Saxophone Specialist and Distribution Manager

Sax.co.uk
05.2010 - 07.2014
  • Advised amateur and professional musicians on the right instruments for them.
  • Worked with customers locally and internationally;
  • Attended to music fairs across England and Europe for networking, marketing, and sales;
  • Managed the distribution of valuable brass and woodwind instruments globally;
  • Coordinated with repairs, sales, shipping partners to ensure customer satisfaction;
  • Managed accounts, invoices, billing, and other administrative needs;
  • Handled daily store duties, including working with customers, organization of products, and store appearance;
  • Primarily worked in location in East Sussex but also commuted to Denmark Street location in London as needed;

Education

B.A - English Literature and Language

University of Sussex
Brighton East Sussex
01.2010

A Level - Music Technology, Media Studies, English Literature and Language

Beacon Community College
Crowborough, UK
01.2007

Skills

  • Partnership development
  • CRM management
  • Staff recruitment
  • Marketing promotions
  • Program coordination
  • Customer relationship management
  • Team leadership
  • Effective communication
  • Strategic planning
  • Relationship building
  • Time management
  • Performance evaluation
  • Staff training
  • Business goal management
  • Budget management

Other Relevant Training Certifications

  • GiANT World Wide Leadership
  • CPR certification
  • 2021 Panelist for the Soccer Shots Annual Convention – Best Practices

Academics Licensure

  • Director of Coaching Diploma
  • US National Soccer E License
  • US National Soccer F License
  • A Level in Music Technology, Beacon Community College, Crowborough, UK, 2007
  • A Level in Media Studies, Beacon Community College, Crowborough, UK, 2007
  • A Level in English Literature and Language, Beacon Community College, Crowborough, UK, 2007
  • B.A English Literature and Language, University of Sussex, 2010

Affiliations

  • Avid Soccer Player
  • Swimming
  • Skateboarding
  • Gardening

References

References available upon request.

Timeline

Director of Development (Marketing)

Soccer Shots
10.2022 - Current

Head Coach – Premiere U12 and U11 Boys; C3 U14 Boys

North Suburban Soccer Association (NSSA)
10.2017 - 09.2018

Director of Coaching

Soccer Shots
10.2016 - 10.2022

Head Coach – C1 U18 Girls

Three Rivers Soccer Club (nka Boreal)
10.2016 - 09.2017

Landscape Gardner

Jeff’s Lawn Care Services
05.2015 - 09.2016

Head Coach – D1 U14 through U16 Girls

Tristate Revolution Soccer Club
01.2015 - 09.2016

Office Specialist

Transitional Services of Iowa – TSI
12.2014 - 05.2015

Saxophone Specialist and Distribution Manager

Sax.co.uk
05.2010 - 07.2014

B.A - English Literature and Language

University of Sussex

A Level - Music Technology, Media Studies, English Literature and Language

Beacon Community College
Sean N. Stevens