Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Ormberg

Minneapolis

Summary

Dynamic customer service professional with a proven track record at BAC, excelling in customer engagement and team management. Skilled in problem-solving and cash handling, I fostered strong relationships that enhanced brand loyalty. My commitment to premier service consistently drove customer satisfaction and operational efficiency.

Overview

2026
2026
years of professional experience

Work History

Excess Embassador

BAC
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.

Bartender

American Legion
06.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Sales Associate

Happy Harrys Bottle Shop
12.2022 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Members Service Associate

UND Wellness Center
07.2021 - 04.2023
  • Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
  • Kept administrative records current and accurate to promote efficiency and team effectiveness.
  • Developed strong rapport with clientele, leading to increased loyalty and trust in the organization''s services.

Education

Bachelor of Science - Aviation

University of North Dakota
Grand Forks, ND
08-2025

Skills

  • Customer engagement
  • Team management
  • Product knowledge
  • Brand awareness
  • Product recommendations
  • Protocol adherence
  • Problem-solving
  • Customer service

Timeline

Bartender

American Legion
06.2024 - Current

Sales Associate

Happy Harrys Bottle Shop
12.2022 - 08.2024

Members Service Associate

UND Wellness Center
07.2021 - 04.2023

Excess Embassador

BAC

Bachelor of Science - Aviation

University of North Dakota
Sean Ormberg