Accomplished Store Manager with a proven track record at ERIK'S BIKE SHOP INC, enhancing team performance and customer satisfaction through expert coaching and problem-solving. Spearheaded sales strategies and merchandising, boosting sales and fostering a positive, results-driven culture. Skilled in leadership development and customer service, adept at driving growth and operational excellence.
Managed the day to day operations of the shop, and worked to develop staff and create strong relationships within the team to set the shop up for the future.
Worked full time while also taking classes at RCTC
Customer Service
Problem-Solving
Coaching
Friendly and Positive
Shift Scheduling
Leadership Development
Cycling Industry Expertise
Sales Strategies
Product Merchandising
I've done work with some local groups to provide assistance in coaching the local Rochester youth in mountain biking and advocating for more accessible trails.