Selena Garcia

Lead operations for a swim school with 700+ enrolled students.

• Manage and mentor a team of 30+ staff across all departments.
• Oversee sales, customer service, training, hiring, and financial responsibilities including budgeting and bill payments.
• Set and achieve monthly and quarterly sales goals through strategic promotions and community outreach.
• Ensure high standards of safety and cleanliness as a Certified Pool Operator (CPO).
• Coordinate and implement school-wide promotional efforts and seasonal campaigns.

March 2020 – January 2023

• Supervised and developed aquatic staff of up to 30 employees.
• Conducted staff training, performance evaluations, and regular in-service sessions.
• Updated and implemented curriculum changes across all swim programs.
• Maintained compliance with safety and instructional standards.
• Played a key role in staff retention and development

- Successfully taught lessons with an average class ratio of 4:1, ensuring personalized attention and effective learning outcomes for students.

- Oversaw the training of new hires, developing training protocols and providing mentorship to enhance their instructional skills and confidence.

- Achieved designation as a Master Instructor, demonstrating advanced knowledge in water safety and teaching methodologies.

- Developed and implemented lesson plans that catered to diverse learning styles, resulting in improved student performance and satisfaction.

- Conducted regular assessments and evaluations of both students and new instructors, providing constructive feedback to foster growth and improvement.

- Supervised up to 14 children simultaneously, ranging in age from 6 weeks to school age, ensuring a safe and nurturing environment.

- Assisted in preparing and implementing preschool curriculum, fostering early childhood development through engaging activities and lessons.

- Managed day-to-day tasks including meal preparation, nap scheduling, and organizing educational play, contributing to a structured routine for children.

- Developed positive relationships with children and their families, promoting open communication and addressing individual needs effectively.

- Collaborated with other caregivers to create a supportive community focused on the growth and well-being of all children in care