Summary
Overview
Work History
Education
Skills
Timeline
Generic

SELMA Ali Ahmed

Minneapolis,MN

Summary

Reliable front desk clerk well-versed in assisting guests with check-in, check-out and billing services. Smart individual with combined organizational skills and polished customer service style. Promptly addresses various questions and concerns from customers to facilitate positive guest experience.

Overview

4
4
years of professional experience

Work History

Healthcare Assistant

Bank Partners, Barts Health NHS Trust
11.2014
  • Working under staff nurses supervision , assisting with patient care in Hospital wards and clinics
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes, while promoting independency.
  • Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs
  • Maintained clean environment with due consideration to health and safety issues and infection control policy
  • Lifted patients using appropriate equipment in accordance with moving and handling policy
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs
  • Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking
  • Supported healthcare teams with basic physical assessments and diagnostic procedures
  • Adhered to patient special diets and provided supplementary drinks under nursing staff supervision

Care Coordinator

Sama Care
08.2019 - 06.2022
  • Visiting clients in their homes, assessing, planning and monitoring client's care needs. while documenting accordingly.
  • Working with care team to evaluate interventions and identify where and when further ones will be required
  • Reading and attending workshops and liaising with professional bodies to stay abreast development in fields.
  • Determined need for special assessment activities for complex cases, effectively handling care plans
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
  • Communicated with patients, ensuring that medical information was kept private
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs

Vocational College Teacher

Barnfield College
09.2018 - 06.2021

Completed over 300 teaching hours in postsecondary education, teaching students aged over 16 ;

  • Created Lesson plans and preparation
  • Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation
  • Used different learning modes and types of technology to engage students in achieving learning outcomes
  • Created dynamic learning environment that valued instructor and student interaction
  • Created materials and exercises to illustrate application of course concepts
  • Assessed students' progress and provided feedback to enhance learning
  • Graded tests and assignments and uploaded to school database
  • Maintained regular office hours to provide struggling students with additional course help
  • Taught diverse student population by employing various learning styles and abilities

Education

M.Sc. - Public Health

University of Bedfordshire
Luton, Bedfordshire
2017

Postgraduate Major Project - Public Health

Anglia Ruskin University
Chelmsford, Essex
2015

Skills

  • Critical Thinking
  • Verbal and written communication
  • Active Listening
  • Interpersonal
  • Multitasker
  • Problem-Solving
  • Able to Maintain positive attitude and friendly demeanor
  • Able to keep workplace tidy and clean
  • Answerer and forward calls
  • Excellent customer service
  • Time management
  • Computer literacy
  • Organized

Timeline

Care Coordinator

Sama Care
08.2019 - 06.2022

Vocational College Teacher

Barnfield College
09.2018 - 06.2021

Healthcare Assistant

Bank Partners, Barts Health NHS Trust
11.2014

M.Sc. - Public Health

University of Bedfordshire

Postgraduate Major Project - Public Health

Anglia Ruskin University
SELMA Ali Ahmed