Seth Madson

• Loaded customer vehicles with furniture while prioritizing safety and customer satisfaction
• Operated hand trucks and pallet jacks to move inventory efficiently.
• Moved product from sales floor to designated pickup and delivery locations in a safe and timely manner
• Cross checked product descriptions and product numbers on product with those on sales orders
• Assisted in training new staff on handling procedures

Lead teams of Installers & Installed office furniture and equipment according to client specifications.

• Coordinated installation schedules with team members and clients to ensure efficient workflow and timely project delivery.
• Trained new installers on best practices and safety procedures.
• Collaborated with project managers to ensure timely project completion.
• Communicated effectively with clients to address concerns during installations.
• Managed team of installers by guiding task completion and monitoring deadlines to maintain project timelines.
• Inventoried material, tools, and equipment to record product on-hand or to be ordered.
• Answered questions and responded to issues to deliver exceptional service to customers.
• Collaborated closely with other departments within the organization to ensure timely resolution of any issues encountered during installations.
• Notified supervisors of faulty operations and defective materials to improve production.
• Submitted detailed service order ticket upon job completion.
• Performed timely and reliable service in shops and outdoors in variable weather conditions.
• Conducted pre-installation site visits to measure, evaluate, and plan installations, minimizing potential project delays.
• Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
• Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
• Filled out work orders, repair logs and maintenance plans to document work completed.
• Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
• Completed scheduled appointments on time to drive quality service.
• Worked directly with warehouse personnel in order to pull product for onsite delivery
• Communicated directly with DOT and CDL drivers in order to direct delivery locations and times
• Cross-checked packing and shipping lists with order numbers and orders

• Operated various installation tools and equipment safely and efficiently.
• Collaborated with team members to ensure timely project completion.
• Installed office furniture and equipment according to client specifications.

• Stocked shelves with merchandise in accordance with store layout guidelines.
• Maintained cleanliness and organization of stockroom and sales floor areas.
• Assisted customers in locating products and answering inquiries.
• Unloaded deliveries and broke down pallets by product type

• Assisted customers with product selection and inquiries.
• Maintained organized and clean sales floor displays.
• Stocked merchandise and ensured proper inventory levels.
• Provided excellent customer service to enhance shopping experience.