Experienced in food delivery and retail, excelling in problem-solving and customer service. Proven track record of ensuring order accuracy and timely deliveries, enhancing customer satisfaction. Skilled in multitasking and communication, committed to high standards and safety protocols.
Overview
2
2
years of professional experience
Work History
Dasher
DoorDash
Saint Paul
06.2025 - Current
Delivered food orders promptly and followed delivery protocols.
Communicated effectively with customers to ensure satisfaction.
Navigated efficiently using maps and delivery apps.
Maintained vehicle cleanliness and performed routine checks.
Resolved customer inquiries and issues professionally.
Followed safety guidelines while driving and handling food products.
Delivered food orders to customers in a timely manner according to Dasher app instructions.
Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
Provided friendly customer service while interacting with customers during deliveries.
Complied with local traffic laws while driving between pick-up locations and drop-off points.
Ensured proper handling of food items throughout the entire delivery process.
Adhered to company policies and procedures when delivering food orders.
Responded promptly to messages sent through the Dasher app regarding scheduling changes or updates.
Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.
Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
Maintained an organized, clean and safe vehicle at all times.
Utilized GPS navigation tools for efficient route planning between multiple deliveries.
Regularly cleaned and sanitized vehicle interior surfaces such as door handles, steering wheel, after each shift.
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
Carried food in insulated bags to maintain hot or cold temperature.
Followed all vehicular laws and regulations, ensuring safe and legal operation of the delivery vehicle at all times.
Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
Cashier
Beisswenger's Hometown Hardware
New Brighton
08.2023 - Current
Processed customer transactions efficiently at a busy retail environment.
Handled cash, credit, and digital payments accurately.
Maintained clean and organized checkout areas for customer convenience.
Assisted customers with product inquiries and selections effectively.
Managed returns and exchanges following company policies carefully.
Trained new cashiers on register operations and customer service standards.
Assisted with stocking and inventory when the business is slow.
Helped with customer carry-outs when there is heavy merchandise.
Close out the registers at the end of the business day.
Answered customer questions and provided store information.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures, and customer services.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Learned roles of other departments to provide coverage and keep store operational.
Answered customer inquiries regarding store policies and procedures.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Balanced daily transactions on a computerized point-of-sale system.
Assisted customers over the phone regarding store operations, product information and order placement.
Conducted price checks for special orders or discounts as requested by customers.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Assisted with heavy lifting (loading grills into trucks, loading heavy garden statues, etc.)
Playground Leader
Arden Hills Parks And Recreation
Arden Hills
06.2023 - 08.2025
Supervised children during playtime to ensure safety and engagement.
Organized recreational activities to promote teamwork and social skills.
Assisted in maintaining playground equipment for safe usage.
Communicated with parents about children's activities and behavior.
Collaborated with staff to develop inclusive programs for diverse needs.
Participated in training sessions to learn safety protocols and best practices.
Evaluated equipment and discarded broken and unusable games and pieces.
Enforced park regulations, ordinances and policies by explaining rules to guests.
Constructed agenda for sites and conducted playground staff meetings to communicate expectations of staff.
Adapted lesson plans according to the needs of each age group being served.
Maintained records related to attendance, participation, accidents or incidents.
Communicated effectively with supervisors regarding any issues concerning participant safety or well-being.
Displayed patience when dealing with difficult situations involving children's behavior or emotions.
Responded promptly to medical emergencies such as injuries or illnesses on site.
Assisted in teaching basic social skills such as sharing, taking turns, respect for others' property.
Transported equipment from the city hall to the program site.