SHAILYNN LEE
Saint Paul
Summary
Offering strong interpersonal skills and willingness to learn and develop in customer-service. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty. Ready to use and and develop communication and problem solving skills.
Overview
3
3
years of professional experience
Work History
Carpenter
US LBM Holdings
03.2023 - 06.2024
- Efficiently installed 150+ pieces of trim and shoe in new residential homes, in a standard shift
- Proficiently operated a wide range of power tools such as miter saws, table saws, jigsaws, oscillating saws, and hand tools like coping saws with ease
- Installed pre hung doors, window jambs and sills, bypass and bifold doors, and window and door casing
- Measured, drilled and installed hardware for doors and cabinets
- Assisted foreman in installing kitchen cabinets and bathroom vanities
Barista
Starbucks
01.2021 - 11.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Sequenced 4-5 drinks at one time to get customers drinks out as efficiently as possible
- Monitored supply levels at counter and maintained customer areas to meet typical demands
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
Education
Carpentry Certificate - Carpentry
Summit Academy Opportunities Industrialization Center
Minneapolis, MNSkills
- Time management
- Attention to detail
- Math
- Problem solving
- Cash handling
- Cleanliness
- Team leadership
- Adaptive and creative
Timeline
Carpenter
US LBM Holdings
03.2023 - 06.2024
Barista
Starbucks
01.2021 - 11.2022
Carpentry Certificate - Carpentry
Summit Academy Opportunities Industrialization Center
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