Shalina Dahn
Shakopee
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
Work History
Manager
AMC Theatres
Eden Prairie
07.2026 - Current
- Supervise daily operations of multiple theater locations across the region.
- Trained and mentored staff in customer service and operational procedures.
- Coordinated scheduling and staffing to meet theater demands efficiently.
- Resolved customer complaints and maintained a positive guest experience.
- Collaborated with corporate teams to align local strategies with company goals.
- Monitored staff performance and addressed issues.
Assistant Store Manager (Current – Part-Time)
DSW
Eden Prairie
05.2024 - Current
- Hired as a Part-Time Sales Associate and promoted to Full-Time Assistant Store Manager.
- Later transitioned to a Part-Time Assistant Store Manager while continuing to lead daily operations, coach associates, and drive sales performance.
- Managed customer service, merchandising, store operations, and key performance metrics.
Sales Lead (Part-Time)
Eddie Bauer
Eden Prairie
09.2022 - 12.2025
- Hired as a Full-Time Sales Lead and later transitioned to a Part-Time Sales Lead while continuing to provide exceptional customer service, support daily store operations, assist with merchandising, and help drive sales goals.
- Managed visual merchandising standards to attract customers and increase sales.
- Managed cash register operations using POS system and processed sales and returns.
- Provided training sessions for new employees on sales techniques, procedures.
Associate (Part Time)
Claires
Shakopee
09.2020 - 06.2022
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Keep areas neat while working and return items to correct locations
- Sell products being promoted and keep records of sales
- Set up and arrange displays or demonstration areas to attract the attention of customers
- Stock shelves with products and keep them organized
- Pierce ears from infants to elder
- REASON FOR LEAVING - New Manager Difficulties
Education
High Honors Graduate -
Shakopee Senior High School
Shakopee, MNSkills
- Team leadership
- Customer Service
- Cash Handling
- Organizational skills
- Problem solving
- Time management
- Independence
- Strong work ethic
- Effective communication
- Communication
Timeline
Manager
AMC Theatres
07.2026 - Current
Assistant Store Manager (Current – Part-Time)
DSW
05.2024 - Current
Sales Lead (Part-Time)
Eddie Bauer
09.2022 - 12.2025
Associate (Part Time)
Claires
09.2020 - 06.2022
High Honors Graduate -
Shakopee Senior High School