Shanetta Smith
Rosemount
Summary
Seeking Orientation Coordinator Position
Professional skilled at remaining calm under pressure while keeping the setting light. Works hard to identify and address any work related issues.
Highly-motivated teacher with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
OTR Truck Driver
Halvor Lines
Rosemount
10.2025 - Current
- Operated long-haul trucks to transport freight across multiple states.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Managed time efficiently to ensure timely deliveries were made within established parameters.
- Coordinated shipping papers, customer documents, and daily logs to maintain accurate records.
Local Truck Driver
Foster Caviness
Greensboro
05.2022 - 09.2023
- Delivered products efficiently across local routes for timely customer satisfaction.
- Assisted in loading and unloading goods safely and efficiently at delivery sites.
- Obtained signatures needed to complete and process paperwork.
Childcare Educator
Lapetite Daycare
Greensboro
06.2021 - 01.2022
- Developed engaging lesson plans for preschool children.
- Collaborated with parents to discuss child progress and developmental needs.
- Conducted regular assessments to track developmental milestones and progress reports.
- Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
- Developed lesson plans that were stimulating and engaging for the children.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
OTR Truck Driver
Crete Carrier
Greensboro
03.2020 - 06.2021
- Operated long-haul trucks to transport freight across multiple states.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Mastered trucking regulations, traffic laws and trucking standards, resulting in safe, on-time deliveries and satisfied customers.
- Planned routes, adhering to assigned delivery schedules while maintaining DOT compliance.
OTR Truck Driver
Halvor Lines
Superior
08.2018 - 11.2019
- Operated long-haul trucks to transport freight across multiple states.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Adhered to state and federal regulations for transportation safety practices.
- Maintained accurate logs of working hours using electronic on-board recorder systems.
- Documented and maintained daily logs, expense reports, trip reports and inspection reports.
Deli Associate
Walmart
Raleigh
08.2016 - 08.2018
- Prep and cook for Walmart customers and associates, assist customers with orders, keeping a safe and healthy work environment for customers and fellow employees
- Maintained cleanliness and organization of the deli counter area.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
Customer Service Representative
Convergys
Greenville
02.2016 - 08.2016
- Provided customer service skills assisting customers with cable issues over the phone. Scheduled technicians if needed
- Promoted available products and services to customers during service, account management and order calls.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Associate Welding Technology -
Pitt Community College
Winterville, NC, USAAssociate of Science - Early Childhood Education
Pitt Community College
Winterville, NC, USASkills
- Reliable
- Trustworthy
- Positive
- Excellent communication skills
- Active listener
- Approachable
- Team player
- People oriented
Accomplishments
3+ years experience in customer service
Timeline
OTR Truck Driver
Halvor Lines
10.2025 - Current
Local Truck Driver
Foster Caviness
05.2022 - 09.2023
Childcare Educator
Lapetite Daycare
06.2021 - 01.2022
OTR Truck Driver
Crete Carrier
03.2020 - 06.2021
OTR Truck Driver
Halvor Lines
08.2018 - 11.2019
Deli Associate
Walmart
08.2016 - 08.2018
Customer Service Representative
Convergys
02.2016 - 08.2016
Associate Welding Technology -
Pitt Community College
Associate of Science - Early Childhood Education
Pitt Community College