Shannon Giron
Minneapolis
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
23
23
years of professional experience
Work History
General Sales Manager
Walser Toyota
04.2023 - Current
- Developed a high-performing sales team of 45 Sales Consultants and 10 Sales Managers through consistent coaching, training, and motivation techniques.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Implemented new processes and techniques to get Walser Toyota to the #1 spot in the Chicago region for the first time ever. Total vehicles sold last year - 3019.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training - overall PVR went from $1100 a copy to $1400 a copy.
- Developed and strengthened high-performance sales team with a $13.1 million dollar 2023 net profit.
General Sales Manager
Herzog Meier Volvo - Herzog Meier Volkswagen
04.2021 - 04.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Held weekly meetings with the Sales Team to identify techniques to overcome sales obstacles.
- Coached sales associates and sales managers in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
Senior Sales Manager
Kolar Toyota
07.2019 - 04.2021
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Held weekly meetings with Sales Consultants to identify techniques to overcome sales obstacles.
Sales Manager
Beaverton Toyota
08.2016 - 07.2019
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Developed and implemented comprehensive salesperson training program.
- Held weekly meetings with Sales Consultants to identify techniques to overcome sales obstacles.
Sales Consultant
Kolar Toyota
01.2013 - 08.2016
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic.
Sales Director
Mary Kay, Inc.
02.2001 - 07.2016
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Executed strategic plans for growth and new acquisitions.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Exceeded sales goals through effective time management and resource allocations.
- Hired, trained and built high-performing team of Sales Consultants.
- Drove team of 759 direct reports in new item distribution, merchandising and supply management.
- Revitalized sales and marketing programs while achieving $1,000,000 in profits (2016).
Education
Associate of Science - General Studies
College of St Scholastica
Duluth, MNSkills
- Business development and planning
- Sales processes
- Analytical problem solver
- Solution selling
- Positive and upbeat
- Accomplished manager
Applications
Proficient in the following:
VinSolutions
CUDL
DealerTrack
PBS
VAuto
AutoTrader
KBB ICO
Vitu
IPacket
Dealer.com
DealerOn
ELeads
Roadster
CDK
Route One
AutoHub
DriveCentric
FUSE
SmartPath
DLRDMV
Timeline
General Sales Manager
Walser Toyota
04.2023 - Current
General Sales Manager
Herzog Meier Volvo - Herzog Meier Volkswagen
04.2021 - 04.2023
Senior Sales Manager
Kolar Toyota
07.2019 - 04.2021
Sales Manager
Beaverton Toyota
08.2016 - 07.2019
Sales Consultant
Kolar Toyota
01.2013 - 08.2016
Sales Director
Mary Kay, Inc.
02.2001 - 07.2016
Associate of Science - General Studies
College of St Scholastica
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