Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon McLean

Baxter

Summary

Adaptable Medical Billing Specialist with strong attention to detail and organizational skills. Experienced in auditing for discrepancies and fostering effective communication between patients and insurers to ensure timely resolutions of claims.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

LeClaire Baptist Church
Le Claire
11.2023 - Current

Managed church communications and newsletters, supported financial tasks by producing expense reports, and initialized digitization of records and policies.

Medical Billing Specialist

Lundgren Family Chiropractic
Rock Island
04.2023 - 08.2023

Audited EHRs for discrepancies between IDC-10 codes and billed charges, presented patients with financial options based on their verified individualized coverage, established and maintained communication between patients, their attorneys, and their insurance companies to resolve outstanding Motor Vehicle Accident or Worker's Compensation. claims.

Professional Nanny

Contracted
Ames, IA/Boise, ID
08.2020 - 03.2023

Planned educational and recreational activities to promote development, communicated with parents about child's progress and needs, assisted in developing appropriate boundaries and rules to create a healthy environment.

Unlicensed Assistive Personnel

Apple Ridge Estates
Appleton
10.2019 - 08.2020

Administered medications and treatments according to resident care plans, supported residents with daily hygiene activities, offered emotional support, and documented all actions in residents' EHR accurately and promptly.

Education

Bachelor of Science - Psychology

University of Idaho
Moscow, Idaho
12-2023

Skills

  • Office management
  • Patient scheduling
  • Billing and coding
  • ICD-10 proficiency
  • Attention to detail
  • Multitasking and organization
  • Patient communication
  • Conflict resolution

Timeline

Administrative Assistant

LeClaire Baptist Church
11.2023 - Current

Medical Billing Specialist

Lundgren Family Chiropractic
04.2023 - 08.2023

Professional Nanny

Contracted
08.2020 - 03.2023

Unlicensed Assistive Personnel

Apple Ridge Estates
10.2019 - 08.2020

Bachelor of Science - Psychology

University of Idaho
Shannon McLean