Sharonda White
Minneapolis
Summary
Dedicated front desk receptionist with strong skills in customer service, appointment scheduling, and clinic management. Committed to enhancing patient experiences through effective communication and efficient multitasking.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist
Northwest Family Clinic
Crystal
10.2024 - 07.2026
- Greeted patients and visitors warmly at clinic entrance, ensuring a welcoming atmosphere.
- Answered phone calls, provided information, and directed inquiries to appropriate staff while assisting with appointment scheduling and checking patients in for urgent care.
- Greeted patients warmly and guided them through the check-in process.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled patient appointments and coordinated with medical staff for availability.
Teacher's Aide
YWCA
Midtown Center
08.2020 - 09.2024
- Assisted lead teacher in daily classroom activities and lesson implementation.
- Supported students with individualized learning plans and academic challenges.
- Monitored children's activities during playtime to ensure safety and engagement. and participated with children in activities.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Teacher's Aide
New Horizons
Minneapolis
01.2018 - 08.2020
- Provided support to students with individualized learning plans, addressing academic challenges to foster personal growth.
- Collaborated with lead teacher to implement daily classroom activities and lessons, enhancing overall student learning experience.
- Maintained a positive classroom environment, promoting student engagement and readiness for kindergarten.
Services
Veterans Hospital
Minneapolis
09.2011 - 11.2013
- Executed daily tasks with precision to support overall operations.
- Collaborated with diverse team members to achieve shared goals and resolve product and service issues.
- Addressed customer requests and inquiries to enhance satisfaction.
Education
High School Diploma -
Edison High School
Minneapolis, MN05-2012
Skills
- Appointment scheduling
- Patient check-in
- Multi-line phone system
- Clinic management
- Customer service
- Time management
- Multitasking under pressure
- Team collaboration
- Phone etiquette
Timeline
Front Desk Receptionist
Northwest Family Clinic
10.2024 - 07.2026
Teacher's Aide
YWCA
08.2020 - 09.2024
Teacher's Aide
New Horizons
01.2018 - 08.2020
Services
Veterans Hospital
09.2011 - 11.2013
High School Diploma -
Edison High School