Shawn Wolf

• Increased client rapport by building strong relationships and becoming a problem solver.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of sales while maintaining positive relationships with all parties involved.
• Met and exceed sales goals year over year

Ensured accuracy of all quotes by reviewing specifications, drawings, and other documentation provided.

• Negotiated competitive pricing with suppliers, resulting in improved profit margins for the company.
• Monitored project progress to identify and address changes in project.

• Handled high volume of calls efficiently while writing orders accurately.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Created rapport with customers through active listening and positive feedback from customers.

• Repaired and installed new fixtures, wiring, circuits, while troubleshooting issues.
• Assisted in training apprentice electricians, sharing knowledge, techniques, and best practices.
• Collaborated with other tradespeople to complete complex projects to meet deadlines.