Brian Ferguson
Rogers,MN
Summary
Loyal and trusted Inside Sales Representative with a proven track record. I am adept at building strong client relationships and enhancing customer satisfaction. I leverage my extensive product knowledge and project management skills to exceed sales targets. I have a genuine desire to make a contribution and add value in everything I do.
Overview
34
34
years of professional experience
Work History
Inside Sales Representative
ABC Millwork & Cabinetry
04.2015 - 03.2025
- Sell products over the phone, online and on jobsites
- Measure, order and write up millwork orders
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Quickly and effectively solve contractor challenges
Inside Sales Representative
Scherer Bros. Lumber
04.2009 - 04.2015
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Inside Sales Representative
Southside Lumber
01.1991 - 03.2009
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Skills
- Project Management - can work independently, problem solve and take a project from start to finish
- Product Knowledge - my extensive experience gives me the knowledge to best serve clients/contractors
- Relationship Builder - I foster relationships built on trust, respect and attention to detail This leads to the best possible outcomes
Timeline
Inside Sales Representative
ABC Millwork & Cabinetry
04.2015 - 03.2025
Inside Sales Representative
Scherer Bros. Lumber
04.2009 - 04.2015
Inside Sales Representative
Southside Lumber
01.1991 - 03.2009
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