SHELBEY RAMTHUN
Rochester
Summary
A highly dedicated employee who has compassion for residents and focuses on person-centered care. Pays close attention to detail and gets to know residents personally to establish a good rapport. Works well as a team, and independently. Task-oriented, completes tasks efficiently to the highest standards. Willing to go above and beyond job duties by completing tasks that aren't scheduled. Keeps the workplace clean to standards, and follows all protocols and procedures. Gets along well with others and promotes positivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead LSA
Adapta
Rochester
09.2023 - Current
- Coding receipts and working with the Office Manager to turn in receipts.
- Creating menus for residents with dietary restrictions, working with the food vendor to order enough food for residents, and including dietary restrictions.
- Updating the petty cash log.
- Work with the registered nurse to order and update medications for each resident.
- Attend medical appointments.
- Scan and process referral appointments for the registered nurse, and follow up for changes that need to be made immediately.
- Review medical appointments, work, school, and programming daily, and assign staff to drive or attend if management is unable to attend.
- Train employees on medication procedures to ensure proper technique that matches state requirements.
- Work with the Life Enrichment Director to plan and create activities for all residents.
- Meet weekly with the Case Manager, Nurse, or Life Enrichment Director to update concerns or goals.
- Post work schedules of residents to inform LSA staff.
- Problem-solve issues that arise day-to-day.
- Creating fire drills and educating LSA staff on proper fire protocols.
- Ensuring the kitchen stays up to date with the state licensing protocols.
- Assisting residents with financial skills to allow them to purchase items they need or want.
- Ensure staff have all of the proper items needed to complete activities or meals.
- Communicate with the nurse to order any medical equipment for residents' needs.
- Transporting residents to all appointments, activities, work, or other programming.
- Assisting all residents with ADLs, and other housekeeping, per residents' care plan.
- Ensure all day-to-day tasks are completed per the task list.
- Take and record all vitals as scheduled, and report concerning levels to the nurse.
- Encouraging and ensuring that all residents maintain and reach their highest level of independence and performance.
- Providing leadership to other LSA staff who work on the floor each day. This includes assisting them with tasks, and answering questions that may come up.
- Report any staff or resident concerns to management.
- Completing resident charting, and ensuring all charting is completed on shift.
Appointment Scheduler
Rochester Motor Cars
Rochester
12.2022 - 09.2023
- Taking calls, scheduling appointments in the shop, and ensuring the appointment is scheduled correctly.
- Making outbound calls to customers to schedule appointments for recommended services that have not been completed, according to service records. This includes different lists of customers to call for a variety of services that need to be scheduled.
- Checking when specific parts become available before scheduling appointments to ensure the proper parts will be available at the time of the appointment.
- Transferring customer calls to the appropriate service advisors who are servicing their vehicles.
- Sending emails to coworkers if questions about customers' vehicles come up, or for specific scheduling protocols.
LSA
Adapta
Rochester
06.2021 - 10.2022
- Administering medications to residents per the MAR.
- Transporting residents to all appointments, work, or other programming.
- Temping food that is delivered from food vendors, and ensuring it meets state requirements, and serving residents at scheduled meal times.
- Completing tasks per task list on the computer, and assisting residents with ADLs according to their care plan.
- Attending resident appointments, filling out referrals in the computer system, and informing the nurse of any changes.
- Attending activities with residents, and other outings.
- Putting gas in company vehicles, and reporting any vehicle maintenance to management.
- Encouraging residents to maintain the highest level of independence, per care plan.
- Reporting any concerning behaviors or marks, bruises, to the nurse and case manager.
Line Assembler
NRI Electronics
Rochester
01.2021 - 06.2021
- Gathering all supplies needed to assemble wire harnesses.
- Follow the manufacturing guide, build the wire harnesses, and test them once completed.
- Upon completing the full job list, pick appropriate packing materials, print off shipping labels, pack wire harnesses, and send them to the shipping department.
Folder/inventory tracker
Textile Care Services
Rochester
09.2020 - 12.2020
- Folding all scrub tops, pants, jackets, wash cloths, sheets, ect from hospitals and nursing homes.
- Sort scrubs by size, and count how many pieces of clothing each size has according to pants, etc. Then, record the total amount of each one into the system to print the shipping label. Then pack the order into a shipping container and wheel it to the shipping department.
Inspector
Riverside Integrated Systems
Lewiston
08.2019 - 09.2020
- Receive the circuit board out of the soldering machine, and inspect every solder joint and all parts on the circuit board to standards per the engineering instructions.
- Fix any solder joints by hand, then pass inspection in the computer, and put on the rack.
- If parts are missing, send faulty boards to rework, and fill out the rework slip with the job number.
- Track how many faulty boards there are, and if there are too many errors, shut down the assembly line to ensure the correct parts are put in the correct spots per engineering instructions.
Education
Some College (No Degree) - Agriculture Education
Chippewa Valley Technical College
River Falls, WISkills
- Coding receipts
- Medication administration
- Appointment scheduling
- Dietary planning
- Resident charting
- Staff training
- Problem solving
- Effective communication
- Time management
- Team leadership
- Activity coordination
- Attention to detail
- Cultural awareness
- Active listening
- Customer service
- Multitasking
Accomplishments
- Promoted to Lead position.
- Won an FFA and cheerleading scholarship.
- Won 6 state championships, along with 3 grand championships for nationals.
- Captain of cheer team for 4 years.
- First runner-up in Miss Plainview 2016.
- Won "Spirit of Plainview" award in 2015.
- Lettered in cheerleading and softball.
Certification
- Earned CPR certification in 2023 (currently expired)
Volunteer work
- 2 mission trips (Detroit and Colorado)
- Sunday school assistant teacher for 2 years.
- cheer coach for 2-3 year olds and elementary school age children.
References
References available upon request.
Timeline
Lead LSA
Adapta
09.2023 - Current
Appointment Scheduler
Rochester Motor Cars
12.2022 - 09.2023
LSA
Adapta
06.2021 - 10.2022
Line Assembler
NRI Electronics
01.2021 - 06.2021
Folder/inventory tracker
Textile Care Services
09.2020 - 12.2020
Inspector
Riverside Integrated Systems
08.2019 - 09.2020
Some College (No Degree) - Agriculture Education
Chippewa Valley Technical College