Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherilyn Diaz

Bloomington,MN

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with aswift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Order Management Specialist

GN Resound
10.2019 - Current

•Processed incoming FedEx shipments; sorted and documented hearing aids and accessories by order ID.
•Verified demographics, shipping details, and complaint codes (e.g., intermittent issues, battery replacement).
• Released accurate orders to repair queue (MQA) and flagged discrepancies for customer service follow-up.
•Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
•Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
• Reduced order errors with meticulous attention to detail.
• Help other departments such as shipping and new orders when the need arrives.
• Clean up work area after the shift is done

Education

High School Diploma -

Mucurapo West Secondary School
Port Of Spain, Trinidad & Tobago
06.1980

Skills

  • Forecasting
  • Order fulfillment
  • International shipping
  • Returns processing

Timeline

Order Management Specialist

GN Resound
10.2019 - Current

High School Diploma -

Mucurapo West Secondary School

Similar Profiles

CREATE PROFILE
Sherilyn Diaz