Sherri Lieske
Maple Grove
Summary
Dynamic Project Manager with a strong track record in spearheading customer onboarding projects at Element Fleet Management. Expertise in driving client satisfaction and operational efficiency through innovative process improvements and effective cross-functional team leadership. Proven ability to manage complex negotiations and oversee multiple project timelines with exceptional problem-solving skills. Committed to leveraging project management expertise to foster continuous improvement and enhance service delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Onboarding Project Manager
Element Fleet Management
Hopkins
07.2012 - Current
- Company Overview: Fleet Management
- Directed integration projects for diverse client portfolios, guaranteeing timely execution and client satisfaction.
- Facilitated routine team discussions to monitor advancements and tackle challenges.
- Identified opportunities for process improvement and implemented solutions to increase efficiency and reduce costs
- Directed cross-functional teams to design and develop projects for various locations.
- Collaborated across departments to drive timely task completion.
- Exhibited strong problem-solving skills amid intricate issues.
- Ensured exceptional customer service throughout deliverable management.
- Followed standard change control protocols consistently.
- Adhered best practices in project management processes including risk mitigation strategies.
- Oversaw development and maintenance of project schedules.
- Supported team in understanding their task allocations.
- Developed communication strategies to synchronize efforts across department teams.
Education
Biology -
University of Wisconsin La Crosse
La Crosse, WI, USBiology -
University of Winsconsin-Eau Claire
Eau Claire, WI, USSkills
- Project management
- Customer onboarding
- Change Management
- Process Improvement
- Customer Satisfaction
- Cross Functional Team Leadership
- Project Goals and Milestones
- Complex Negotiations
- Issue Resolution
- Managing Multiple Projects
Certification
- Six Sigma - Green Belt, 2006
- Lean Six Sigma, 2018
- Simplean Six Sigma, 2014
- Bank Certification, 2015
- BELS - Building Leadership Skills, 2015
In Process Certification
PMP - Project Management Professional
References
References available upon request.
Timeline
Customer Onboarding Project Manager
Element Fleet Management
07.2012 - Current
Biology -
University of Wisconsin La Crosse
Biology -
University of Winsconsin-Eau Claire
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