Summary
Overview
Work History
Education
Skills
Timeline
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sherrie dubois

Minnetrista

Summary

Dynamic and reliable driver with a clean driving record and exceptional customer service skills, honed at Koda Energy. Proven ability to optimize routes and maintain punctuality, enhancing customer satisfaction. Strong problem-solving abilities and expertise in vehicle inspection ensure safe and efficient operations. Committed to upholding high standards in all delivery tasks.

Overview

20
20
years of professional experience

Work History

Driver

Koda Energy
08.2021 - 07.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Driver/Lot Manager

Maplecrest Landscape
05.2015 - 08.2021
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Enhanced team morale by providing support and assistance during peak delivery periods.

Owner / Operator

Dubois Transfer
05.2005 - 10.2013
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Education

AAS Business - Business

Hennepin Technical College
Minneapolis, MN
05.1999

Jordan High
Jordan Valley, OR
06.1987

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Punctual and reliable
  • Safe driving practices
  • Vehicle inspection

Timeline

Driver

Koda Energy
08.2021 - 07.2025

Driver/Lot Manager

Maplecrest Landscape
05.2015 - 08.2021

Owner / Operator

Dubois Transfer
05.2005 - 10.2013

AAS Business - Business

Hennepin Technical College

Jordan High

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