Sherrilynn Graham
Minneapolis
Summary
Compassionate professional with extensive experience in case management and housing navigation. Proven ability in group facilitation and cross-cultural communication, enhancing support for individuals affected by domestic violence and housing instability. Demonstrated success in fostering awareness and providing resources to vulnerable populations.
Overview
26
26
years of professional experience
Work History
Case Management Advocate
Wellspring Second Chance Center
Brooklyn Center
01.2025 - Current
- Coordinated workforce training for 15 participants, assessed needs, developed individual plans, and documented progress in case notes.
- Facilitated group sessions and workshops for domestic violence victims and offenders to build awareness, modify behavior, and achieve goals.
Housing Resource Navigator
Hennepin County (Ampact - AmeriCorps)
Minneapolis
01.2023 - 01.2024
- Supported the homelessness prevention team by providing resources for individuals facing housing insecurity.
- Received referrals from school district social workers, reaching out to families at threat of homelessness, providing interventions, resources, and funding to secure stable housing.
- Assisted families in completing applications for processing through the Housing Court to establish lease agreements with landlords and regular payment of rent.
- Advocated for families to secure rent assistance through the Rent Help program, managing and processing 20 applications per day.
Intake Intern
Basic Needs
Minneapolis
01.2023 - 01.2024
- Screened clients from communities of color to determine eligibility for mental health care, assessing needs for internal and external referrals.
- Facilitated one-on-one and group sessions to educate individuals on mental health awareness, parenting, and address crisis situations.
- Created and managed list of essential resources such as housing, mental health and wellness, orders of protection/harassment, and food shelves, to share out with clients seeking services.
NorthStar Youth Outreach Advocate
Tubman
Minneapolis
01.2023 - 12.2023
- Provided drop-in services for youth, conducting intake and referrals to address crisis needs including shelter, medical, and personal cares.
- Directed youth to food services, provided access to technology, and shared opportunities for socialization as available at the Center.
- Documented client referrals and interpreter services in Client Tracker to manage cases.
Public Safety Assistant
North Hennepin Community College
Brooklyn Park
01.2022 - 12.2023
- Monitored cameras across campus to check for unusual or suspicious activity, reporting concerns to supervisor.
- Provided front desk reception services to students, employees, and visitors to the college, assisting with building access, identification verification, parking, and lost and found.
- Processed new and replacement ID badges for students and employees.
- Patrolled the buildings and assisted in emergencies and non-emergency situations.
Teacher
'For Kids Only' Inc.
Andover
01.2015 - 12.2017
- Developed curriculum for pre-K - Kindergarten students, to prepare for grade school.
- Assisted students with assignments, structuring day to encourage effective time management.
- Led activities that promoted social interaction and developed interpersonal communication.
- Accommodated different abilities and learning styles of students through small group and one-on-one activities to maximize learner outcomes.
Pre-K Teacher
Initiative for Children
Minneapolis
01.2009 - 12.2010
- Guided parents through Hippy USA training to support African American Pre-K children in preparing for kindergarten and grade school.
- Assisted underserved families in connecting with in-house navigator for access to a wealth of resources including interpreters, housing, food insecurity, clothing, and transportation.
Front Desk Associate
The Link
Minneapolis
01.2008 - 12.2010
- Served as first point of contact in residential setting for young adults aged 18-26 dealing with challenges such as drug addiction, homelessness, felony charges, and mental illness.
- Intervened with challenging situations such as substance abuse, speaking directly with individuals and following protocol to report incidents to the director or counselor.
Front Desk Lead
House of Charity
Minneapolis
01.2007 - 12.2008
- Monitored building and room access for male and female adults experiencing homelessness and varying degrees of recovery from addiction.
- Supported Rule 25 residents, conducting various tests that monitored health and addiction.
- Assisted with intake of day clients, documenting individual care plan and personal information.
Special Education Paraprofessional/District Sub-Paraprofessional
Cooper-Robbinsdale Schools
Robbinsdale
01.2004 - 12.2007
- Assisted non-verbal special needs students in a one-on-one setting to advance basic skills.
- Served as substitute to provide continuation of support services during teacher absences.
Inreach/Outreach Worker
Hamilton Elementary School
Minneapolis
01.2000 - 12.2003
- Worked closely with the School Social Worker to facilitate special topic groups including Friendship, Keep the Peace, Anger Management, and African American Leaders of Tomorrow.
- Prepared and sent out tardy, absentee and attorney warning letters for individual students.
- Assisted with home visits for child screenings and psychological assessments.
- Contributed to students’ IEPs, addressing child protection and educational neglect issues.
Education
Master of Science - Co-occurring Disorders Recovery Counseling
METROPOLITAN STATE UNIVERSITY
Saint Paul, MN01.2026
Bachelor of Science - Human Services
METROPOLITAN STATE UNIVERSITY
Saint Paul, MN05.2025
Associate of Science - Human Services
North Hennepin Community College
Brooklyn Park05-2023
Associate of Arts -
North Hennepin Community College
Brooklyn Park05-2023
Skills
- Case management
- Housing navigation
- Crisis intervention
- Domestic violence advocacy
- Intake and assessment
- Cross-cultural communication
- Mental health awareness
- Family support
- Resource referral
- Group facilitation
- Conflict resolution
- Documentation
- Client advocacy
- Youth engagement
- Teaching
- Resource allocation
- Effective communication
- Document filing
- Multitasking
- Problem-solving abilities
Timeline
Case Management Advocate
Wellspring Second Chance Center
01.2025 - Current
Housing Resource Navigator
Hennepin County (Ampact - AmeriCorps)
01.2023 - 01.2024
Intake Intern
Basic Needs
01.2023 - 01.2024
NorthStar Youth Outreach Advocate
Tubman
01.2023 - 12.2023
Public Safety Assistant
North Hennepin Community College
01.2022 - 12.2023
Teacher
'For Kids Only' Inc.
01.2015 - 12.2017
Pre-K Teacher
Initiative for Children
01.2009 - 12.2010
Front Desk Associate
The Link
01.2008 - 12.2010
Front Desk Lead
House of Charity
01.2007 - 12.2008
Special Education Paraprofessional/District Sub-Paraprofessional
Cooper-Robbinsdale Schools
01.2004 - 12.2007
Inreach/Outreach Worker
Hamilton Elementary School
01.2000 - 12.2003
Master of Science - Co-occurring Disorders Recovery Counseling
METROPOLITAN STATE UNIVERSITY
Bachelor of Science - Human Services
METROPOLITAN STATE UNIVERSITY
Associate of Science - Human Services
North Hennepin Community College
Associate of Arts -
North Hennepin Community College
Similar Profiles
Mark SeverinMark Severin
Volunteer at Wellspring Second Chance CenterVolunteer at Wellspring Second Chance Center
Cynthia BuffingtonCynthia Buffington
Project Manager at Wellspring Second Chance CenterProject Manager at Wellspring Second Chance Center
Gretchen AicheleGretchen Aichele
Nursing Home Administrator at Wellspring Health Care CenterNursing Home Administrator at Wellspring Health Care Center
Austin WardenAustin Warden
Technical Sales Engineer at Keyence Corporation AmericaTechnical Sales Engineer at Keyence Corporation America
Kylie HayesKylie Hayes
Server/Manager at Lone Oak Bar and GrillServer/Manager at Lone Oak Bar and Grill