Shivani Mohabir
Minneapolis
Summary
Friendly and detail oriented hospitality professional with extensive experience in customer service, high volume restaurants and bar settings. Passionate about providing exceptional guest service, making recommendations, and ensuring an excellent customer experience. Excels at teamwork, multitasking, and maintaining a positive, guest focused attitude in fast paced environments. Known for reliability, attentiveness, and going above and beyond to prioritize and enhance every guest's experience.
Overview
10
10
years of professional experience
Work History
Bartender and Server
Bleechers Bar and Grill
White Bear Lake, MN
01.2026 - Current
- Prepared and served alcoholic and non-alcoholic beverages and food while maintaining a clean and organized bar and dining area
- Managed high volume orders during peak hours while maintaining cleanliness, accuracy, drink quality and attentive customer service
- Efficient and accurate cash and credit card handling, POS transactions and balanced register at the end of shifts
- Recommended food and drink specials and upsold beverages to increase sales and enhance customer experience
- Resolved customer concerns and questions quickly and professionally to ensure customer satisfaction
Nail Technician
Frenchies Modern Nail Care
Woodbury, MN
07.2024 - 11.2025
- Delivered warm and exceptional customer service in a fast paced environment, educating clients on products and care routines while ensuring rebooking.
- Translated client requests into personalized, artistic nail designs, showcasing strong attention to detail and creativity.
- Ranked #4 in the nation for retail sales in March 2025.
- Promoted services and upsold products to increase sales and client engagement
- Maintained a clean and sanitary workspace, ensuring health and safety standards were consistently met.
Inclusion Facilitator
Minneapolis Parks and Recreation
Minneapolis, MN
07.2019 - 06.2024
- Facilitated inclusive recreational programming for children of all abilities, emphasizing empathy, adaptability, and high level communication.
- Collaborated in a team setting to develop fun, safe, and engaging experiences for participants.
- Applied flexible, creative problem solving skills in high energy, unpredictable environments.
- Communicated clearly with parents and staff, demonstrating professionalism and accountability.
Clinical Program Assistant
Fraser
Eagan, MN
10.2018 - 06.2019
- Maintained a calm, supportive presence while managing group dynamics and conflict, particularly in high stress situations.
- Led group activities and tracked progress toward behavioral goals, highlighting time management, patience, multitasking and structure.
- Excelled in clear, compassionate communication with both children and staff.
Server and Cashier
Punch Pizza
Minneapolis, MN
11.2016 - 10.2018
- Exemplified extensive knowledge of ingredients, food and drink ensuring a positive dining experience for all guests and exceptional customer service in a high volume restaurant
- Handled cash, processed orders via POS, and resolved customer concerns with professionalism.
- Managed table assignments and coordinated with kitchen staff for efficient meal delivery.
Education
Bachelor of Arts - Psychology Major, Arts Minor
University of Minnesota- Twin Cities
Minneapolis, MN01-2022
Bachelor of Science - undefined
North Dakota State University
Fargo, ND01-2016
Skills
- Exceptional guest service and hospitality skills
- Multitasking efficiently in high volume, fast paced environments
- Attention to detail
- Organized and maintains cleanliness
- Team collaborator and strong communicator
- Calm, professional and strong problem solving skills
Timeline
Bartender and Server
Bleechers Bar and Grill
01.2026 - Current
Nail Technician
Frenchies Modern Nail Care
07.2024 - 11.2025
Inclusion Facilitator
Minneapolis Parks and Recreation
07.2019 - 06.2024
Clinical Program Assistant
Fraser
10.2018 - 06.2019
Server and Cashier
Punch Pizza
11.2016 - 10.2018
Bachelor of Science - undefined
North Dakota State University
Bachelor of Arts - Psychology Major, Arts Minor
University of Minnesota- Twin Cities