SHOBANA MURUGAYEN
Minneapolis,MN
Summary
Experienced IT professional with 13+ years of expertise in Software Quality Assurance and Java Development across Retail, Insurance, and Telecom sectors. Proven leadership as a Team Lead, adept at Agile and Waterfall methodologies, with a strong command of Guidewire Policy Center testing, defect management, and cross-functional collaboration. Recognized for zero-defect deliveries, mentoring capabilities, and proactive client engagement.
Overview
13
13
years of professional experience
Work History
Team Lead
The Home Depot
05.2023 - Current
- Led end-to-end test planning, design, and execution for enterprise applications.
- Collaborated with Product Owners and developers to ensure release quality.
- Mentored new testers and improved onboarding efficiency.
Team Lead
Nationwide Mutual Insurance Company
07.2017 - 04.2023
- Owned the quality life cycle of downstream systems, including documentation and execution.
- Coordinated with stakeholders for requirement sign-offs and defect resolutions.
- Delivered successful Policy Center integration and downstream data validation.
Quality Analyst
Liberty Mutual Insurance
09.2014 - 06.2017
- Translated business requirements into automated testing frameworks.
- Drove best practices in testing and contributed to Agile ceremonies.
- Delivered business-aligned automation solutions enhancing delivery speed.
Java Developer
State Farm Mutual Insurance
09.2014 - 12.2015
- Designed and developed Java-based applications.
- Conducted Web Service testing using SOAPUI and ensured API reliability.
Java Developer, Application Support
TeliaSonera Telecom
10.2012 - 09.2014
- Handled 60+ incident tickets within SLA and delivered 20+ code fixes.
- Provided 24x7 support and generated operational performance reports.
- Coordinated cross-region development and production teams.
Education
Bachelor of Technology (B.Tech.) - Electrical and Electronics Engineering
Sri Manakula Vinayagar Engineering College
01.2011
Skills
- Testing & QA: Manual Testing, Functional Testing, Regression Testing, Guidewire Policy Center, Downstream Testing
- Tools & Technologies: HP ALM, JIRA, SOAPUI, POSTMAN, DBVisualizer, SQL Developer
- Programming Languages: SQL, Java, Groovy, HTML, JavaScript, CSS
- Development Methodologies: Agile (Scrum), Waterfall
- Soft Skills: Leadership, Mentorship, Analytical Thinking, Team Collaboration
Timeline
Team Lead
The Home Depot
05.2023 - Current
Team Lead
Nationwide Mutual Insurance Company
07.2017 - 04.2023
Quality Analyst
Liberty Mutual Insurance
09.2014 - 06.2017
Java Developer
State Farm Mutual Insurance
09.2014 - 12.2015
Java Developer, Application Support
TeliaSonera Telecom
10.2012 - 09.2014
Bachelor of Technology (B.Tech.) - Electrical and Electronics Engineering
Sri Manakula Vinayagar Engineering College
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