Shukri Mustaf
Rochester
Summary
Business professional with experience in healthcare operations, scheduling, customer service, and community outreach. Skilled in team coordination, communication, and administrative support. Interested in human resources and organizational leadership, with a goal of helping employees succeed and organizations grow. Seeking to further grow my knowledge of HR and business management through an MBA program while contributing to positive workplace cultures and organizational success.
Overview
7
7
years of professional experience
Work History
Operations, Scheduling & Marketing Coordinator
All Star Clinic
Fairfax, Virginia
01.2025 - Current
- Coordinate employee schedules and staffing assignments to ensure quality client care and operational efficiency.
- Work closely with caregivers, clients, and leadership to address scheduling needs and staffing challenges.
- Assist with billing, documentation, and administrative processes supporting daily operations.
- Support marketing and community outreach efforts to increase client engagement and organizational growth.
CEHD TRIO Leader
University of Minnesota – Twin Cities
09.2023 - 05.2025
- Led campus tours for prospective students and their families.
- Represented the College of Education and Human Development at recruitment events.
- Connected students with academic, campus, and support resources.
- Developed strong leadership, mentoring, and public speaking skills.
Nonprofit Website & Digital Marketing Project
Toys4kids
08.2024 - 01.2025
- Designed and maintained a website to support the organization's outreach efforts.
- Developed website content using HTML, CSS, and JavaScript.
- Created digital marketing materials to increase awareness of the nonprofit's mission.
- Improved website accessibility, user experience, and mobile responsiveness.
Caregiver & Scheduling Coordinator
SkyBlue Health
10.2024 - 12.2024
- Supported individuals with developmental, physical, and mental health disabilities in community-based settings.
- Assisted with staff scheduling, workforce coordination, and daily operational needs.
- Collaborated with support teams to ensure high-quality client care and efficient service delivery.
- Build strong relationships with clients, families, and staff while promoting a supportive environment.
Lead Volunteer
Mayo Clinic
Rochester, MN
09.2019 - 07.2024
- Provided support to patients, visitors, and healthcare staff in a professional healthcare environment.
- Assisted with volunteer coordination and community engagement activities.
- Communicated effectively with patients and families while demonstrating empathy and professionalism.
- Supported clinic operations and helped improve the patient experience.
Education
Bachelor of Science - Business and Marketing Education
University of Minnesota Twin Cities
Skills
- Core Skills:
- Management
- Leadership Support
- Team Collaboration
- Staff Coordination
- Problem Solving
- Public Speaking
- Project Coordination
- Billing & Documentation
- Customer Service
- Community Outreach
- Administrative Support
Timeline
Operations, Scheduling & Marketing Coordinator
All Star Clinic
01.2025 - Current
Caregiver & Scheduling Coordinator
SkyBlue Health
10.2024 - 12.2024
Nonprofit Website & Digital Marketing Project
Toys4kids
08.2024 - 01.2025
CEHD TRIO Leader
University of Minnesota – Twin Cities
09.2023 - 05.2025
Lead Volunteer
Mayo Clinic
09.2019 - 07.2024
Bachelor of Science - Business and Marketing Education
University of Minnesota Twin Cities