Sierra Austin
Melrose
Summary
Proficient in management and customer service with extensive experience in fitness center operations and restaurant hospitality. Proven leadership abilities in communication and problem-solving while overseeing staff and enhancing customer experiences. Quick learner with a strong work ethic and meticulous attention to detail.
Overview
5
5
years of professional experience
Work History
Marketing Coordinator
Rapid Response
Glenwood
04.2026 - Current
- Managed social media accounts to create engaging content for target audience connection.
- Assisted in developing content for websites, blogs, and social media platforms.
- Supported planning, coordination, and execution of promotional campaigns.
Fitness Center Manager
Minnewaska Fitness Center
Glenwood
09.2025 - Current
- Streamlined daily operations of fitness center to ensure seamless functionality.
- Supervised staff training and development to enhance service quality and member satisfaction.
- Oversaw equipment maintenance schedules for optimal performance and safety.
- Monitored industry trends to integrate best practices in fitness management and improve service offerings.
- Assisted in formulating marketing strategies that effectively increased membership engagement and retention.
- Managed supply orders to maintain adequate stock levels consistently.
- Maintained accurate records of memberships, attendance logs, and revenue sources.
Waitress
Aj's Bar and Grill
Glenwood
03.2023 - 04.2026
- Delivered friendly, efficient service to guests in a high-volume tavern.
- Processed customer orders accurately to enhance service speed.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Collaborated with kitchen staff to ensure on-time food delivery.
- Assisted customers with menu selections and addressed inquiries about specials.
- Handled cash transactions and processed payments with precision.
- Monitored customer satisfaction, resolving concerns promptly to uphold service quality.
Waitress
Rock Tavern
Grey Eagle
08.2021 - 03.2023
- Delivered friendly, efficient service to guests in a fast-paced tavern environment.
- Took food and drink orders, ensuring timely delivery to guests.
- Processed customer orders accurately and promptly, contributing to overall guest satisfaction.
- Assisted customers with menu selections and provided information on specials, improving customer engagement.
- Collaborated with kitchen staff to ensure timely food delivery, enhancing dining experience.
- Maintained cleanliness and organization of dining areas during shifts.
- Handled cash transactions and processed payments with precision.
Education
High School Diploma -
Melrose Area High School
Melrose, MN05-2024
Associate of Arts -
Alexandria Technical College
Alexandria, MN05-2024
Moorhead State University
Moorhead, MNSkills
- Marketing strategy and planning
- Market research
- Campaign analysis
- Social media management
- Attention to detail
- Team collaboration and synergy
- Effective communication skills
Timeline
Marketing Coordinator
Rapid Response
04.2026 - Current
Fitness Center Manager
Minnewaska Fitness Center
09.2025 - Current
Waitress
Aj's Bar and Grill
03.2023 - 04.2026
Waitress
Rock Tavern
08.2021 - 03.2023
High School Diploma -
Melrose Area High School
Associate of Arts -
Alexandria Technical College
Moorhead State University