Detail-oriented individual with strong communication skills and a background in customer service. Experienced in training team members and maintaining high levels of customer satisfaction, poised to contribute positively to team dynamics and client relations.
Overview
6
6
years of professional experience
Work History
Barista
Edge Bar & Boutique
Elk River
06.2023 - Current
Prepared and served high-quality beverages to customers.
Maintained cleanliness and organization of workstations and dining areas.
Achieved high customer satisfaction through efficient handling of drink orders and inquiries.
Trained new baristas on beverage preparation techniques, ensuring consistent quality and service.
Engaged with customers to provide exceptional service and recommendations.
Restocked inventory supplies throughout shifts to maintain stock levels.
Cultivated relationships with regular customers by recognizing preferences and anticipating needs.
Photography and Media Assistant
Nicole Spangler Photography
Elk River
05.2020 - Current
Coordinated social media management, creating engaging content that enhanced brand visibility across platforms.
Streamlined communication between clients and photographers, clarifying project details to ensure alignment and satisfaction.
Oversaw inventory of photography supplies, ensuring timely availability for ongoing projects to support seamless operations.
Reported live from events using streaming technology, providing behind the scenes footage for social media platforms.
Collaborated with internal teams to develop creative strategies for multimedia projects.
Monitored industry trends to stay abreast of current topics related to client's brand messaging.
Facilitated movement of items across departments by hand and with push carts to support operational needs.
Education
High School Diploma -
Rogers High School
Rogers, MN
06-2025
Associate of Arts - Liberal Arts & Sciences
Winona State University
Winona, MN
05-2026
Skills
Latte art
Customer service
Hospitality service expertise
Creative content creation
Content creation
Social media management
Project coordination
Multitasking and organization
Attention to detail
Team collaboration
Communication skills
Writing and editing
Adaptable and flexible
Trend analysis
Video editing
Project development
Team player
Languages
Spanish
Professional
Accomplishments
Vice-President of National Arts Honors Society 2025