Summary
Overview
Work History
Education
Skills
Timeline
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Silvan Lavila

Maple Grove

Summary

I am a dependable assistant and team member with proficiency in handling communication with clients, attorneys, and other team members. I have a notable aptitude for handling my own workload, and helping my team handle theirs. I provide all of the information I can to clients and attorneys about a particular case, ensuring confidence and comfort with the process from start to finish. I have a history of providing a caring and personal experience to clients, all while maintaining maximum accuracy and attention to detail.

Overview

5
5
years of professional experience

Work History

Legal Assistant/Chapter 7 Lead

Lifeback Law Firm
05.2023 - Current
  • Help maintain, update, and draft new procedure guidelines for a small team of legal assistants, occasionally working with attorneys and other leads to ensure validity and accuracy of the procedures for team use.
  • Manage a high-volume and versatile workload while maintaining thorough communication with my team and attention to detail with my tasks.
  • Maintain an ongoing and ever-growing team relationship by organizing monthly team meetings to iron out possible points of confusion.
  • Assist other members of the team with delegating workload or tasks, occasionally taking tasks or delegating them to other team members.
  • Maintain team morale by offering constant knowledgeable and helpful support when needed, while engaging politely and kindly.
  • Draft cases for mine and my attorneys' review in a timely manner, while sending consistent and accurate reminders to clients about documents needed.
  • Conduct appointments with clients to record relevant information and draft cases for my attorney(s).
  • Preparing cases in a timely manner for attorney review prior to the designated filing date conveyed to the client, and then filing promptly while paying attention to necessary details.
  • Handle scheduling for clients and attorneys, and facilitated smooth communication between attorneys and clients related to their case.
  • Offer quick and succinct responses to client inquiries, and quick follow-up if attorney advice is required.
  • Contribute to a positive work environment by being a consistent and dependable source of information and advice to my team members, and co workers outside of my direct jurisdiction.
  • Train new team members with respect and patience, going through the many processes and showing them where they can find resources if they need it; while assuring them that I am present if they get stuck.

Barista Trainer

Starbucks
05.2021 - 02.2023
  • Contributed to a welcoming and efficient third-space environment by maintaining a kind and friendly attitude when engaging customers.
  • Maintained a clean and well-kept work space in any position, and guided others to do the same.
  • Trained new team members with patient and respectful coaching, showing them the standard procedure and then allowing them to try it with guidance until they feel confident and comfortable.
  • Lead coffee tastings by selecting certain roasts and food pairings for my team to experience our product in a more intimate way.
  • Maintained integrity for completing tasks or preparing food and drink by the standards set by the company, while implementing any customer preferences where applicable.

Barista

Coffee Ranch
05.2020 - 08.2020
  • Helped in the kitchen, running food to tables when needed.
  • Helped prepare drinks for customers in a timely manner while maintaining quality of the items prepared.
  • Helped maintain a professional-looking environment by keeping supplies stocked and work areas clean.
  • Helped take orders accurately over the phone or in person, providing informed recommendations if needed.

Education

Legal History And Spanish

University of Texas At Arlington
Arlington

General Studies/Science

Frank Phillips College
Borger, TX
05-2020

Skills

  • Excellent organization/prioritization skills
  • Fast and interactive learner
  • Microsoft office
  • Legal document drafting
  • Thorough, concise, and quick communication
  • Conducting appointments/interviews with clients
  • Legal filing
  • Creating/drafting processes for others to follow
  • Good interpersonal communication between clients and attorneys
  • Attention to detail
  • Good judgment and decision making

Timeline

Legal Assistant/Chapter 7 Lead

Lifeback Law Firm
05.2023 - Current

Barista Trainer

Starbucks
05.2021 - 02.2023

Barista

Coffee Ranch
05.2020 - 08.2020

Legal History And Spanish

University of Texas At Arlington

General Studies/Science

Frank Phillips College

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Silvan Lavila