Simone Walker
Mpls
Summary
Dynamic professional with extensive experience in coordinating group home activities and prioritizing resident well-being. Proven leadership skills enable effective management of staff and resources while fostering a collaborative environment that enhances service delivery. Demonstrated success in maintaining regulatory standards and cultivating a supportive atmosphere that promotes resident engagement and satisfaction. Committed to continuous improvement and the development of programs that enrich residents' lives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Residential Group Home Manager
CTF Illinois
03.2019 - 10.2025
- Supervised and supported daily operations of a residential group home, ensuring a safe, structured, and supportive environment for residents.
- Managed, trained, and scheduled staff to maintain consistent, high-quality care and adherence to organizational policies.
- Administered medications in compliance with state regulations and documented all medication activities accurately.
- Developed and implemented effective workflows to improve efficiency, communication, and resident care outcomes.
- Oversaw household budgeting, managed finances, and completed purchasing and shopping to meet resident and facility needs.
- Maintained detailed documentation, incident reports, and compliance records to meet regulatory and licensing requirements.
- Coordinated appointments, transportation, and resident activities to support individualized care plans.
- Conducted regular performance evaluations to assess staff effectiveness and development needs.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
Inventory Control Lead (Contract)
Flowserve
03.2017 - 03.2019
- Procured parts as required for orders released.
- Prepared for the morning meetings/ reviewing for the pegging reports.
- Rescheduled production orders and subservice orders as necessary.
- Reviewed all orders booked and not booked greater than 120 days.
- Checked to see when parts will be due to arrive and expedited parts to meet our customers requested dates.
- Communicated with the sales team and clients to ensure orders were processed smoothly.
- Reviewed full backlog for pull-ins to meet or exceed shipment forecast.
- Ran all parts for assembly’s typically done once receiving was complete.
- In charge of running In-Transit reports to verify everything was shipped for the day.
Lead Shipping & Receiving Clerk
Illinois Tool Works
11.2014 - 03.2017
- Prepared shipments, sorted packages, and accepted deliveries and Freight.
- Scheduled freight pickups and deliveries.
- Ensured competitive shipping rates on all pickups.
- Communicated with customers effectively to ensure all shipping complaints were resolved.
- Fulfilled sales orders by picking parts, packaging ,labeling and shipping required parts.
- Worked with other departments to ensure efficiency and timeliness of shipping and receiving functions.
- Responsible for the shipping & receiving functions that includes maintaining records by entering all received shipments into the system.
- Ensured inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with automated systems utilizing help from the warehouse team.
- Ensured the relevance and accuracy of all documentation relating to goods in and goods out including labeling of all stock.
- In charge of making sure that health and safety meets the required standards and that risk assessments were carried out.
- Adhere and comply with state and federal law, the ISO Quality program and procedures, and the safety program.
- Planned future capacity requirements.
- Developed and maintained metrics/KPIs, reports, process documentation, customer services logs and training and safety records.
- Managed inventory levels in the QRC’s titles in SAP.
Education
Bachelor’s Degree - Human Services, Counseling
Metropolitan State University
Saint Paul, MN12-2012
Associates Degree - Science
Minneapolis Community And Technical College
Minneapolis, MN05-2007
Skills
- Communication Skills
- Customer Service Representative/Clerk
- Exporting files & Shipping Products
- Group home oversight
- Client direct care
- General Warehouse/Warehouse Inventory Specialist III
- Inpatient Scheduling & Answering multi- phone lines
- Dispatching Inbound/Outboundand creating Invoices through the system
- Management Skills
- Order Filling/Order Receiving & Order Pulling
- Patient Care/Health Aid
- Performance Management
- Production Planning
- Program Management
- Reconciling
- SAP
- Resident documentation
- Nutrition planning
- Supply Chain Management
- Technical
- Administrative Assistant III
- Professional relationships
- Effective communication
- Medication administration
- Care coordination
- Scheduling
- Behavioral support
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Residential Group Home Manager
CTF Illinois
03.2019 - 10.2025
Inventory Control Lead (Contract)
Flowserve
03.2017 - 03.2019
Lead Shipping & Receiving Clerk
Illinois Tool Works
11.2014 - 03.2017
Bachelor’s Degree - Human Services, Counseling
Metropolitan State University
Associates Degree - Science
Minneapolis Community And Technical College