Sjianna Hancock
Eden Prairie
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse Intermediate Care Unit
M Health Fairview Southdale Hospital
02.2023 - Current
- Enhanced patient recovery by implementing individualized care plans and closely monitoring progress.
- Continually expanded clinical knowledge through professional development opportunities such as workshops, conferences, and online courses.
- Improved patient satisfaction by delivering compassionate care, addressing concerns, and actively listening to feedback.
- Supported family members during difficult times by providing emotional support, resource referrals, and clear communication about the patient''s condition and plan of care.
- Increased efficiency in medication administration by utilizing electronic health record systems and barcode scanning technology.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive treatment plans for patients with complex medical needs.
- Ensured continuity of care during shift changes by conducting detailed handoff reports with incoming nursing staff members.
- Maintained a safe and clean environment for patients, adhering to infection control protocols and standards of practice.
- Promoted teamwork among nursing colleagues through open communication channels, constructive feedback sessions, and collaborative problem-solving strategies.
- Provided high-quality nursing care to a diverse patient population within the Intermediate Care Unit setting, adapting to meet the unique needs of each individual.
- Prevented medication errors through meticulous attention to detail when administering medications and verifying patient information.
- Assisted physicians with bedside procedures, ensuring optimal outcomes for patients requiring specialized interventions.
- Conducted continuous cardiac monitoring on patients stepping down from ICU care.
- Helped team manage patient flow by promoting timely placements for admissions, discharges and transfers.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Registered Nurse, PCU
Canyon Vista Medical Center
12.2020 - 04.2021
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Monitored patient reactions to drugs and carefully documented findings.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Implemented medication and IV administration, catheter insertion and airway management.
- Provided direct patient care, stabilized patients and determined next course of action.
- Organized and managed care of patients undergoing various therapies and procedures.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Cared for up to 6 high-need COVID-19 patients per shift in Progressive Care Unit.
- Complied with infection control policies and Personal Protective Equipment use in COVID-19 ICU.
- Administered and Maintained COVID-19 Patients requiring high flow O2 and Vapotherm.
Registered Nurse, Licensed Practical Nurse
Life Care Center Of Sierra Vista
07.2019 - 04.2021
- Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Comforted and counseled patients and families throughout care process.
- Worked from Aug 2020-Dec 2020 as COVID-19 Unit RN Charge Nurse. Overseeing care of up to 43 COVID positive patients.
- Complied with infection control policies and Personal Protective Equipment use in COVID-19 Unit.
- Updated patients' families and assisted with communication via video and phone calls.
- Monitored COVID-19 patients and alerted doctors to changes in symptoms.
- Educated patients on COVID-19 symptoms and treatments.
- Performed procedures on patients experiencing complications of COVID-19.
- Complied with infectious disease measures to reduce spread of COVID-19 between patients, families, and medical personnel.
- Responded to and documented sudden condition changes in patients with moderate to severe COVID-19 symptoms.
- Administered medications, assessed changes, and reported results to doctors.
- Participated in development of Patient Care Plans for patients experiencing COVID-19.
- Checked and recorded vital signs of patients and reported changes in patients' behavior or conditions.
- Maintained confidentiality regarding test results and other protected patient information.
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
Certified Nursing Assistant
Life Care Center Of Sierra Vista
10.2016 - 07.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
Certified Nursing Assistant, Medication Technician
Villa Vista Alzheimer's Care
07.2009 - 11.2016
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Turned and repositioned patients to prevent bedsores.
- Reviewed patient progress to document effects of any prescribed medication.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
Education
Associate of Applied Science - Registered Nursing
Cochise College: Allied Health
Sierra Vista, AZ05.2020
No Degree - Licensed Practical Nursing
Cochise College: Allied Health
Sierra Vista, AZ05.2019
No Degree - Certified Nursing Assistant
Horizon Health Care Institute
Sierra Vista, AZ10.2009
High School Diploma -
The Center For Academic Success
Sierra Vista, AZ12.2008
Skills
- Operational Standards
- Acute Illness
- IV Administration
- Cardiac Rhythm Monitoring
- Patient Health Information Privacy
- Medication Side Effect Knowledge
- Disease Processes
- Quality Assurance
- Airway Management
- Patient Admission
- Patient Condition Reporting
- Hospital Standards
Certification
- ACLS - Advanced Cardiac Life Support- American Heart Association -exp. September 2025
- BLS - Basic Life Support- American Heart Association -exp. January 2025
Timeline
Registered Nurse Intermediate Care Unit
M Health Fairview Southdale Hospital
02.2023 - Current
Registered Nurse, PCU
Canyon Vista Medical Center
12.2020 - 04.2021
Registered Nurse, Licensed Practical Nurse
Life Care Center Of Sierra Vista
07.2019 - 04.2021
Certified Nursing Assistant
Life Care Center Of Sierra Vista
10.2016 - 07.2019
Certified Nursing Assistant, Medication Technician
Villa Vista Alzheimer's Care
07.2009 - 11.2016
Associate of Applied Science - Registered Nursing
Cochise College: Allied Health
No Degree - Licensed Practical Nursing
Cochise College: Allied Health
No Degree - Certified Nursing Assistant
Horizon Health Care Institute
High School Diploma -
The Center For Academic Success
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