Skyler Wilson
Saint Cloud
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Dedicated to complete knowledge of company products and services for optimized customer service. Primary focus is keeping up a fully trained staff that is committed to customer service, inventory accuracy, store appearance/planogram accuracy, and company metrics.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Office Depot
06.2021 - Current
- Trained and mentored staff on customer service best practices and product knowledge.
- Assisted in planning promotional events, boosting customer engagement and sales revenue.
- Ensured compliance with company policies and procedures, fostering a safe work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High School Diploma -
Buffalo High
Buffalo, MNSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Staff training and development
- Staff development
- Operations management
- Orientation and training
Timeline
Assistant Manager
Office Depot
06.2021 - Current
High School Diploma -
Buffalo High