Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
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Sofia Ginger Deitering

Sofia Ginger Deitering

Minneapolis

Summary

Experienced Lead Barista with solid background in high-volume coffee shop environments. Strengths include staff training, inventory management, and customer service. Proven ability to maintain efficiency while managing multiple tasks seamlessly. Significant contributions to previous employers include improved workflow processes and enhanced customer satisfaction levels.

Overview

5
5
years of professional experience

Work History

Lead Barista

Caribou
Waconia
06.2021 - 03.2024
  • Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
  • Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
  • Maintained cleanliness by sanitizing work and seating areas, along with equipment.

Crew Member

Culvers
Waconia
06.2020 - 11.2020
  • Accountable for the preparation and serving of food and beverages to patrons, adhering to health and safety regulations, and maintaining cleanliness and orderliness in the workspace.
  • Additionally, engage with customers, receive their orders, process payments, and deliver exceptional customer service.

Classroom Manager

Kids Co
Waconia
05.2019 - 09.2019
  • Attending to children's basic needs like feeding them, preparing meals, changing diapers, and supervising playtime and activities.
  • Interacting with the parents and managing activities as well.

Education

Diploma -

Waconia High School
Waconia, MN
05.2024

University of Wisconsin, Eau Claire
Eau Claire, WI

Minneapolis Community And Technical College
Minneapolis, MN

Skills

  • Beverage preparation
  • Team leadership
  • Training staff
  • Problem solving
  • Espresso preparation
  • POS system operation
  • Opening and closing duties
  • Adaptive and creative
  • Exceptional customer service
  • Adobe Creative Suite

Volunteer Experience

  • Westwood Church, Assisting in the watching of children while guardians attend services.
  • Beehive Assisted Living, Leading craft projects and being a support team for individuals in Memory Care.
  • Unified Special Education Art classes, Teaching guided classes for all levels of developmental challenge at the Minnetonka Center of Arts.

Languages

English

Timeline

Lead Barista

Caribou
06.2021 - 03.2024

Crew Member

Culvers
06.2020 - 11.2020

Classroom Manager

Kids Co
05.2019 - 09.2019

Diploma -

Waconia High School

University of Wisconsin, Eau Claire

Minneapolis Community And Technical College

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Sofia Ginger Deitering