Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sommer Krause

Lakeville

Summary

Dynamic retail sales associate with a proven track record at Elsmore Swim Shop, excelling in customer service and relationship building. Leveraged effective communication skills to enhance customer satisfaction and loyalty. Demonstrated problem-solving abilities while supervising aquatic programs, ensuring safety and compliance, and fostering a positive learning environment for all participants.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Elsmore Swim Shop
Apple Valley
03.2022 - 07.2024
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Provided product information and answered customer questions.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.

Supervisor, Water Safety Instructor, and Lifeguard

Farmington Community Education - ISD 192 Aquatics
Farmington
03.2021 - 07.2024
  • Demonstrated water safety and swimming techniques to students of varying skill levels.
  • Collaborated with parents and guardians to address concerns and outline student progress.
  • Evaluated student performance throughout the course and provided feedback as needed.
  • Supervised students during open swim times ensuring that they are adhering to established rules.
  • Acquired and maintained CPR and first-aid certification.
  • Collaborated with fellow instructors on curriculum development initiatives aimed at improving program quality.
  • Maintained up-to-date knowledge of swimming techniques, teaching methods, and safety regulations.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.

Swim Instructor

Wise Swim School
Apple Valley
03.2022 - 08.2022
  • Assisted in developing aquatic programs for recreational swim classes and competitive teams.
  • Provided swimming instruction to individuals and groups of all ages.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Created engaging and fun activities to enhance learning and maintain student interest.

Education

High School Diploma -

Farmington High School
Farmington, MN
05-2024

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Problem solving
  • Phone etiquette
  • Relationship building
  • Calm demeanor

Affiliations

  • I am a current student at Gustavus Adolphus College majoring in Biology on the pre-med track.
  • I am a college athlete.

Certification

  • Lifeguard Certified
  • Water Safety Instructor Certified

Timeline

Retail Sales Associate

Elsmore Swim Shop
03.2022 - 07.2024

Swim Instructor

Wise Swim School
03.2022 - 08.2022

Supervisor, Water Safety Instructor, and Lifeguard

Farmington Community Education - ISD 192 Aquatics
03.2021 - 07.2024

High School Diploma -

Farmington High School

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Sommer Krause