In charge of ringing up all of the food, finalizing the bill correctly, being in contact with the client first hand, ensuring all dietary restrictions were noted.
Lead on events up to 70 people, and being the point of contact with the kitchen and hosted party.
In charge of directing events and staff working events to make sure guests had a smooth, well managed, evening.
Upheld a meticulously clean environment.
Provided customers with wine pairing recommendations.
Ensured personal levels of attention to detail during the meal.
Server
Zelo
Minneapolis, MN
03.2023 - 09.2024
Delivered exceptional customer service, ensuring positive dining experiences for all guests.
Collaborated with kitchen staff to guarantee timely and accurate order fulfillment especially by running our own food using a pager system.
Trained new servers on menu items, service standards, and efficient workflow practices in a scratch Italian kitchen.
Managed table assignments and offered the majority of pick up tables by management considering I am great at high volume serving.
Server
Colita
Minneapolis, MN
03.2023 - 07.2023
Performed quality high volume service at a busy Tex-Oaxacan restaurant in South Minneapolis.
Was chosen to get transferred to Porzana, the new steak house within the company.
Private Events Manager/Coordinator, Bartender, Server
Mr. Paul’s Supper Club
Edina, MN
11.2021 - 12.2022
Maintained consistent and timely communication to event inquiries and bookings via TripleSeat and Gmail.
Generated client contracts detailing event expectations and financial specifics.
Created event plans within client timeline and financial constraints.
Effectively communicated event details to staff members including managers, chefs, servers, bartenders and hosts.
Completed intensive drink and product training in preparation for restaurant opening.
Upheld high standards of bar cleanliness.
Constantly cultivated product knowledge to best curate individual guest experience.
Promoted applicable products during upselling opportunities, garnering larger checks.
Server
Sidebar @ Surdyk’s
Minneapolis, MN
09.2020 - 11.2021
Successfully implemented new restaurant processes and service style as part of the opening team.
Recognized for highest sales amongst a team of 20 front of house staff.
Server
Burch Steak
Minneapolis, MN
02.2020 - 03.2020
Focused on fine-dining steakhouse style service and suggestive selling.
Completed a 2-week training process, passing the final test conducted by the General Manager.
Laid off due to COVID-19
Server
Giulia in The Hotel Emery
Minneapolis, MN
01.2020 - 03.2020
Created an educational dialogue with guests as an expected style of service.
Recognized for selling the most specials by management and chef de cuisine.
Selected to work weekly private events for VIPs and intimate chef-ran classes.
Laid off due to COVID-19
Server
Butcher & The Boar
Minneapolis, MN
07.2014 - 12.2019
Fulfilled guest service and culinary needs through constant communication to support aid kitchen staff.
Exemplified innate understanding that timing and teamwork create efficiency.
Private Events Lead for two years, managing up to 10 people per event.
Skills
Personalized customer service
Computer proficiency
Multitasking
Attention to detail
Leadership experience
Communication skills
Collaboration talent
Problem-solving
Timeline
Server / Private Event Lead
Porzana
06.2023 - 05.2026
Server
Zelo
03.2023 - 09.2024
Server
Colita
03.2023 - 07.2023
Private Events Manager/Coordinator, Bartender, Server