Compassionate PCT skilled in patient care, vital signs monitoring, and emotional support. Committed to enhancing patient experiences through effective communication and teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PCT
Sanford Medical Center
Sioux Falls
02.2024 - Current
Assisted nursing staff with patient hygiene and daily living activities.
Monitored vital signs and reported changes to the healthcare team.
Provided emotional support to patients and families during difficult times.
Maintained cleanliness and organization of patient care areas.
Documented patient information accurately in electronic health records system.
Supported staff in training new technicians on best care practices.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Provided direct patient care and assistance to healthcare team members.
Assistant Pool Manager
Minnehaha Country Club
Sioux Falls
02.2023 - 08.2025
Supervised daily pool operations to ensure member satisfaction and safety.
Coordinated pool maintenance schedules to maintain clean and safe swimming environments.
Managed inventory of pool supplies, ensuring adequate stock levels for operations.
Communicated with members to address concerns and enhance their pool experience.
Collaborated with management to create promotional materials for swim events and activities.
Checked pool equipment and area daily to spot and correct safety issues.
Hired, scheduled, and led team of lifeguards and swim instructors serving daily visitors.
Concession Stand Lead
Scheels Ice Plex
Sioux Falls
01.2019 - 04.2022
Supervised daily operations of concession stand at busy ice rink.
Trained and mentored staff on food safety and customer service standards.
Managed inventory levels and ordered supplies to ensure availability.
Ensured cleanliness and organization of concession area at all times.
Oversaw concession stand by cooking food, cleaning equipment, and balancing daily receipts.
Boosted team performance by improving training and sales strategies.
Developed menus and promoted new items to attract customers.