Spencer Lund

• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Coordinated verification and filling of more than 250 daily prescriptions in high-volume Retail pharmacy environment.

• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to build rapport and loyalty.

• Established positive relationships with tour members through fun and engaging conversation.

• Educated customers about billing, payment processing and support policies and procedures.
• Investigated and resolved customer inquiries and complaints quickly.

• Greeted guests, promoted specials, and took orders.
• Trained team members to prepare sandwiches and other items according to instructions.

Basic Training for the Air Force