Spencer Yang
Oak Grove
Summary
Dynamic and reliable professional with extensive experience at Walmart and Bill's Superette. Proven track record in enhancing customer satisfaction through effective communication and efficient transaction processing. Skilled in merchandise stocking and inventory management, consistently maintaining optimal stock levels while fostering positive customer relationships. Committed to delivering exceptional service with a friendly demeanor.
Reliable and hardworking with positive, upbeat attitude. Possesses solid understanding of inventory management and excellent organizational skills. Dedicated to maintaining efficient stock levels and contributing to well-organized store environment.
Developed strong organizational and time-management skills in fast-paced retail environment. Adept at managing inventory, handling stock, and maintaining well-organized workspace. Seeking to transition into new field where these transferrable skills can be utilized effectively.
Experienced with organizing and maintaining inventory in fast-paced retail environment. Utilizes effective stock management techniques to ensure product availability and store organization. Knowledge of teamwork and adaptability in responding to shifting store demands.
Overview
3
3
years of professional experience
Work History
Stocker and Cashier
Bill's Superette
08.2023 - Current
- Organized inventory displays to enhance product visibility and accessibility.
- Processed high volumes of transactions accurately and efficiently.
- Assisted customers with product inquiries and issue resolution.
- Maintained cleanliness and organization of checkout area for optimal workflow.
- Collaborated with team members to enhance customer service quality.
- Trained new cashiers on register operation and customer interaction techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Set up new sales displays each week with fresh merchandise.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Restocked shelves efficiently to maintain optimal stock levels and customer satisfaction.
- Monitored expiration dates to ensure product freshness and quality assurance.
- Assisted in receiving shipments, verifying accuracy of delivered items against orders.
- Collaborated with team members to implement effective stocking procedures and workflows.
- Trained new staff on inventory management systems and best practices for stocking shelves.
Front End Cashier
Walmart
02.2023 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to enhance checkout procedures.
- Ensured compliance with store policies and operational standards.
- Monitored inventory levels at checkout area and restocked as needed.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Approached every question or concern with calm and level-headed approach.
Education
High School Diploma -
St. Francis High School
3325 Bridge St NW, St Francis, MN 5507005-2024
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Customer assistance
- Customer relationships
- Punctual and reliable
- Merchandise stocking
- Product restocking
- Clear communication
- Loading and unloading
Timeline
Stocker and Cashier
Bill's Superette
08.2023 - Current
Front End Cashier
Walmart
02.2023 - 07.2023
High School Diploma -
St. Francis High School