Stacey Kidder
Owatonna
Summary
Hardworking with strong organizational and teamwork skills. Brings a positive attitude and commitment to continuous learning and growth. Ability to multitask in a fast paced environment.
Overview
26
26
years of professional experience
Work History
Associate Project Specialist
Pearson
01.2022 - 02.2025
- Data Entry in iQuote and Monarch
- Closing tickets, filing and purging folders, invoicing customers, scanning.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
Bindery Worker
Pearson
01.2019 - 12.2024
- Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
- Used large-volume hand machine punch to punch holes into paper sheets.
- Checked all finished products to detect and correct errors before packaging.
- Used binding tools to bind books.
- Used a coil machine to make coils.
Technical Support Analyst
Jostens
08.1999 - 04.2018
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Tested new software and hardware prior to deployment.
- Resolved issues with systems, hardware quickly and accurately.
- Design, develop and maintain databases, spreadsheets, forms and reports to automate business processes and projects.
- Authored technical requirement documentation to suit business goals and technological limits.
- Document functional requirement documents, assisting in system testing and implementation.
- Decision making , planning and organizing.
- Offered assistance in implementing and developing training programs in addition to training new employees, coaching and be of assistance to the Reps.
- Editing of Jewelry and Announcement orders in addition to data entry.
- Corrections editor making changes to orders such as sizing, stone changes, credit card information.
Education
No Degree - Generals
South Central College
Faribault, MNHigh School Diploma -
Owatonna Senior High School
Owatonna, MN06-1997
Skills
- Continuous improvement
- Reliability
- Teamwork
- Multitasking
- Organizational skills
- Attention to detail
Timeline
Associate Project Specialist
Pearson
01.2022 - 02.2025
Bindery Worker
Pearson
01.2019 - 12.2024
Technical Support Analyst
Jostens
08.1999 - 04.2018
No Degree - Generals
South Central College
High School Diploma -
Owatonna Senior High School
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