Summary
Overview
Work History
Education
Skills
Timeline
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Stacey Kidder

Owatonna

Summary

Hardworking with strong organizational and teamwork skills. Brings a positive attitude and commitment to continuous learning and growth. Ability to multitask in a fast paced environment.

Overview

26
26
years of professional experience

Work History

Associate Project Specialist

Pearson
01.2022 - 02.2025
  • Data Entry in iQuote and Monarch
  • Closing tickets, filing and purging folders, invoicing customers, scanning.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.

Bindery Worker

Pearson
01.2019 - 12.2024
  • Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
  • Used large-volume hand machine punch to punch holes into paper sheets.
  • Checked all finished products to detect and correct errors before packaging.
  • Used binding tools to bind books.
  • Used a coil machine to make coils.

Technical Support Analyst

Jostens
08.1999 - 04.2018
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Tested new software and hardware prior to deployment.
  • Resolved issues with systems, hardware quickly and accurately.
  • Design, develop and maintain databases, spreadsheets, forms and reports to automate business processes and projects.
  • Authored technical requirement documentation to suit business goals and technological limits.
  • Document functional requirement documents, assisting in system testing and implementation.
  • Decision making , planning and organizing.
  • Offered assistance in implementing and developing training programs in addition to training new employees, coaching and be of assistance to the Reps.
  • Editing of Jewelry and Announcement orders in addition to data entry.
  • Corrections editor making changes to orders such as sizing, stone changes, credit card information.

Education

No Degree - Generals

South Central College
Faribault, MN

High School Diploma -

Owatonna Senior High School
Owatonna, MN
06-1997

Skills

  • Continuous improvement
  • Reliability
  • Teamwork
  • Multitasking
  • Organizational skills
  • Attention to detail

Timeline

Associate Project Specialist

Pearson
01.2022 - 02.2025

Bindery Worker

Pearson
01.2019 - 12.2024

Technical Support Analyst

Jostens
08.1999 - 04.2018

No Degree - Generals

South Central College

High School Diploma -

Owatonna Senior High School

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Stacey Kidder