Steffany Davis
Little Canada
Summary
Dynamic program administrator with a strong track record in coordinating operations and developing training materials. Proven ability to drive strategic planning initiatives and ensure compliance with state regulations, leading to improved program outcomes.
Overview
36
36
years of professional experience
Work History
State Program Administrator Intermediate
Minnesota State Lottery
Roseville
12.2011 - Current
- Coordinated program operations and ensured compliance with state lottery regulations.
- Developed training materials and conducted staff sessions to enhance understanding of program policies.
- Oversaw the implementation of new technology systems within program operations.
- Provided administrative support to senior management in strategic planning sessions.
- Prepared monthly reports to track and communicate progress towards program goals and objectives.
- Developed and implemented program policies and procedures.
- Responded promptly to inquiries regarding services available through specific programs initiatives.
- Coordinated meetings, conferences, workshops, and special events related to the program.
- Drafted documents such as proposals, reports, presentations, memorandums or letters related to programs operations.
- Collaborated with other departments to ensure efficient operations of the program.
- Ensured compliance with applicable laws and regulations in all aspects of the program.
- Cultivated relationships with stakeholders including government officials and representatives from partner agencies involved in delivering services through the program.
- Organized and maintained documents, files and records.
- Assisted with various office tasks, including filing and data entry, during peak times and staff shortages.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Liaised with customers, addressed inquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Analyzed internal processes, recommending and implementing procedural or policy changes that enhanced operational effectiveness.
- Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
Accounting Technician
Minnesota State Lottery
Roseville
12.1996 - Current
- Processed financial transactions for state lottery operations and audits.
- Maintained accurate records of accounts and financial statements.
- Managed vendor invoices, ensuring timely payment to maintain strong supplier relationships.
- Reconciled discrepancies in financial reports and documentation.
- Supported compliance with state regulations in financial operations.
- Collaborated with team members on improving accounting processes.
- Reconciled vendor statements on a regular basis ensuring all open items are addressed promptly.
- Resolved customer inquiries related to billing issues or payment status updates.
- Reviewed and processed invoices, payments, and receipts to ensure financial accuracy and compliance.
- Assessed data and information to check entries, calculations, and billing codes for accuracy.
- Provided support for internal and external audits by preparing requested documentation.
- Verified accuracy of financial data before entering it into the system.
- Reviewed expense reports for accuracy prior to processing payments.
- Performed data entry into various computerized systems related to accounts payable and receivable functions.
- Coded invoices to maintain organized and accurate records.
- Prepared weekly payroll for team of salaried and hourly employees.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Completed special projects for senior leadership team members.
- Implemented internal controls designed to protect company assets from unauthorized use or misuse.
- Developed procedures for maintaining accurate records of transactions in accordance with GAAP principles.
- Checked postings and documents for correctness, accuracy and proper coding.
- Performed financial calculations for amounts due, interest charges and balances.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Prepared bank deposits by verifying and balancing receipts, ensuring secure and accurate cash handling.
Account Clerk
Minnesota State Lottery
Roseville
04.1992 - Current
- Processed daily financial transactions for state lottery operations.
- Maintained accurate records of lottery ticket sales and inventory.
- Verified and reconciled cash receipts against sales data.
- Collaborated with team to ensure adherence to state regulations.
- Utilized accounting software to track and manage accounts payable and receivable.
- Communicated with vendors regarding billing inquiries and discrepancies.
- Supported the auditing process by organizing relevant documentation and data.
- Reviewed expense reports for accuracy and compliance with internal policies.
- Processed accounts receivable payments and deposits.
- Compiled data for external auditors during annual audit process.
- Performed administrative tasks to support strategic initiatives.
- Provided administrative support for payroll processing activities.
- Tracked income and expenses for business using accounting software.
- Maintained accounts payable operations by entering vendor bills, printing checks, and setting up electronic debits.
- Collaborated with members of public, vendors and management to resolve issues quickly.
- Prepared weekly payroll for team of salaried and hourly employees.
- Upheld compliance with established guidelines and legal requirements.
- Assessed entries, calculations, and billing codes for accuracy to maintain financial integrity.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Reviewed and verified expense reports for accuracy prior to payment processing.
- Researched discrepancies and performed corrective action as necessary.
- Updated customer information and ensured client files were accurate.
- Prepared and processed payroll.
- Performed financial calculations for amounts due, interest charges and balances.
- Checked postings and documents for correctness, accuracy and proper coding.
Clerk Typist 1
Minnesota State Lottery
Roseville
01.1990 - Current
- Processed incoming documentation for lottery ticket sales and transactions.
- Typed reports and correspondence for internal communication and record-keeping.
- Maintained organized files and databases for efficient information retrieval.
- Assisted in preparing promotional materials for lottery events, enhancing visibility and engagement.
- Operated office equipment, including printers, scanners, and fax machines.
- Collaborated with team members to ensure accurate data entry and processing.
- Typed letters, memos, reports and other documents using Microsoft Word.
- Performed clerical work and recorded information on records.
- Answered telephone calls and directed inquiries to appropriate personnel.
- Provided administrative support to office staff by filing and organizing paperwork to maintain efficient workflow.
- Sorted and distributed incoming mail according to departmental guidelines, ensuring timely communication.
- Answered telephone to facilitate general information in response to public or office inquiries.
- Organized files alphabetically or numerically to maintain a well-structured system of records.
- Provided customer service assistance by responding to questions via phone or email.
Education
High School Diploma -
Centennial High School
Lino Lakes05-1986
Skills
- Regulatory compliance
- Program compliance
- Policy implementation
- Training development
- Budget analysis
- Strategic planning
- Document management
Timeline
State Program Administrator Intermediate
Minnesota State Lottery
12.2011 - Current
Accounting Technician
Minnesota State Lottery
12.1996 - Current
Account Clerk
Minnesota State Lottery
04.1992 - Current
Clerk Typist 1
Minnesota State Lottery
01.1990 - Current
High School Diploma -
Centennial High School