Stella Pelowski
Forager Brewery
Rochester
4
years of professional experience
I have worked across a variety of environments over the past 5 years, through which I have gained experience with collaborating with others, independent work, problem solving and customer service. With these skills, I work well under pressure and am dedicated to all goals.
Work History
Host/Food Runner
2 Years 1 Month- Welcomed and seated guests, ensuring a positive first impression.
- Managed waitlist and reservations, optimizing table turnover rates.
- Coordinated with kitchen staff to ensure timely food delivery.
- Trained new hosts on customer service standards and operational procedures.
Registered Behavior Technician
1 Year 2 Months- Implemented individualized behavior intervention plans to support skill development.
- Conducted direct one-on-one therapy sessions with children diagnosed with autism.
- Monitored and recorded behavioral data to track progress towards therapy goals.
- Collaborated with team members to adjust strategies based on client responses and needs.
- Assisted in training new technicians on behavior management techniques and protocols.
- Maintained compliance with ethical standards and confidentiality in all client interactions.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Host/Server/Food Runner
2 Years 1 Month- Collaborated with kitchen staff to communicate guest needs and dietary restrictions efficiently.
- Trained new hosts on operational procedures and customer interaction standards.
- Monitored dining area for cleanliness and ambiance, ensuring a welcoming environment.
- Handled guest inquiries and concerns promptly, maintaining high satisfaction levels.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Adaptable to change
Sales strategies
Timeline
Registered Behavior Technician
Caravel Autism Health
06.2025 - 08.2026Read More
Host/Food Runner
Forager Brewery
08.2024 - CurrentRead More
Host/Server/Food Runner
The Workshop Foodhall and Bar
04.2022 - 05.2024Read More
Lourdes High School
High School Diploma
Read More