Stephanie Clark
Mankato
Summary
Dedicated sous chef with extensive experience in high-paced kitchen environments, currently serving at the Mankato Golf Club. Proven track record of culinary excellence, team leadership, and operational efficiency. Adept at managing kitchen staff, ensuring food quality, and maintaining sanitation standards. Seeking to leverage my culinary skills and management experience to take on the Executive Chef position at Olives, where I can contribute to enhancing the dining experience while also overseeing front-of-house operations. Committed to fostering a collaborative team atmosphere and delivering exceptional service to guests.
Overview
10
10
years of professional experience
Work History
Sous Chef
Mankato Golf Club
09.2024 - Current
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
- Maintained strict adherence to dietary restrictions, crafting creative alternatives that catered to diverse customer needs.
General Manager
Olives
10.2019 - 09.2024
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Ensured compliance with local health department regulations regarding food safety standards.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Formed and sustained strategic relationships with guests
Cashier/Stocker
Saint Peter Co-op
11.2017 - 10.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
Assistant Store Manager
Holiday Gas Station
02.2015 - 11.2017
- Supervised cash handling processes to ensure accuracy of transactions.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Ensured compliance with all safety regulations throughout the store premises.
- Provided training to new employees on company policies and procedures.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Answered customer questions and addressed problems and complaints in person and via phone.
Education
GED -
South Puget Sound Community College
Olympia, WA01-2009
Skills
- Project Management
- Workflow Planning
- Schedule Management
- Training and coaching
- Negotiation Skills
- Inventory Control
- Budget coordination
- Strategic Planning
- Time and Resource Optimization
- Relationship Building
- Knife skills
- Cooking techniques
- Food quality
- Kitchen management
- Food presentation
- Meal preparation
- Attention to detail
- Kitchen equipment operation and maintenance
- Recipes and menu planning
Languages
Spanish
Limited
Education and Training
other,other
References
References available upon request.
Timeline
Sous Chef
Mankato Golf Club
09.2024 - Current
General Manager
Olives
10.2019 - 09.2024
Cashier/Stocker
Saint Peter Co-op
11.2017 - 10.2019
Assistant Store Manager
Holiday Gas Station
02.2015 - 11.2017
GED -
South Puget Sound Community College
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