Intake Coordinator
No Dog Left Behind Rescue
2021 - 2023
Easley Stephanie
Cambridge
Summary
Dynamic and confident leader with extensive experience at No Dog Left Behind Rescue, excelling in creative problem-solving and effective communication. Successfully matched animals with suitable foster homes, enhancing retention and engagement. Recognized for building strong relationships and navigating complex situations with empathy, ensuring high standards of animal welfare and support.
Work History
Lead Foster Coordinator
No Dog Left Behind Rescue
2020 - 2023
- Screened, and coached fosters and foster coordinators to support animals of varying medical and behavioral needs
- Matched animals with appropriate foster placements based on temperament, experience level, and household fit
- Served as primary support and point of contact for foster families and their coordinators throughout the placement
- Coordinated foster transitions, returns, and emergency moves as needed
- Provided guidance, training resources, and problem solving support for behavioral and medical concerns
- Collaborated with veterinary teams, trainers, and intake staff to ensure continuity of care
- Managed foster capacity, availability tracking, and placement prioritization
- Ensured compliance with foster agreements, rescue policies, and animal welfare standards
- Resolved conflicts and navigated emotionally sensitive situations with empathy and professionalism
- Maintained detailed records on foster placements, outcomes, and foster engagement
- Led and mentored foster coordinators and volunteers
Developed and improved foster program processes and communication systems
Acted as escalation point for complex, high-risk, or emergency foster situations
Built strong relationships with foster families to increase retention and long-term engagement
Recognized foster contributions and supported volunteer morale during high-stress periods
Coordinated emergency fosters during cruelty cases, hoarding situations, and urgent intakes
Balanced animal welfare needs with foster capacity during surge events
General Manager
Cowboy Jacks
2016 - 2019
- Assisted in daily restaurant operations, ensuring smooth workflow and efficient service.
- Learned safety protocols and hygiene standards to maintain a clean dining environment.
- Coordinated inventory management, tracking supplies to minimize waste and ensure availability.
- Contributed to scheduling staff shifts, optimizing coverage during peak hours for improved service efficiency.
- Supported staff training on menu items and customer service best practices.
- Helped implement promotional strategies to enhance customer engagement and drive sales.
- Monitored dining area cleanliness, proactively addressing issues to enhance guest experience.
- Engaged with customers to gather feedback and improve service delivery based on insights received.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Set clear expectations and created positive working environment for employees.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Education
High School Diploma -
North Saint Paul High School
North St. Paul MN Skills
- Creative problem solver
- Effective communicator
- Confident leader
- Very dog knowledgeable
Timeline
Intake Coordinator
No Dog Left Behind Rescue
2021 - 2023
Lead Foster Coordinator
No Dog Left Behind Rescue
2020 - 2023
General Manager
Cowboy Jacks
2016 - 2019
High School Diploma -
North Saint Paul High School