Stephanie Hanson
International Falls
Summary
Compassionate and detail-oriented LTC CNA with experience at Good Samaritan Society, adept at delivering exceptional patient care and enhancing satisfaction through active listening and effective communication. BLS certified and skilled in geriatric care, I excel in multitasking and problem-solving, ensuring a safe and dignified environment for all patients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
LTC CNA
Good Samaritan Society
05.2022 - 01.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Reduced patient stress levels through effective communication and active listening skills.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Security Officer
Securitas Security Services USA
01.2021 - 04.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
Holiday Gas Station
08.2019 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Daycare Assistant
Dawns Daycare
01.2015 - 08.2018
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
No Degree - Addiction Studies & Human Services
Rainy River Community College
International Falls, MNHigh School Diploma -
Falls High School
International Falls05-2018
Skills
- Time management
- Patient care
- Multitasking and organization
- Problem-solving
- Critical thinking
- Active listening
- Reliable team player
- Geriatric care
- Valid Minnesota driver's license
- Compassion and empathy
- Attention to detail
- BLS certified
Certification
Basic Life Saving Certification
Timeline
LTC CNA
Good Samaritan Society
05.2022 - 01.2025
Security Officer
Securitas Security Services USA
01.2021 - 04.2022
Sales Associate
Holiday Gas Station
08.2019 - 07.2020
Daycare Assistant
Dawns Daycare
01.2015 - 08.2018
No Degree - Addiction Studies & Human Services
Rainy River Community College
High School Diploma -
Falls High School
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