Stephanie Olson
Owatonna
Summary
Seasoned Senior Communications Specialist and results-driven corporate relations leader with extensive experience in stakeholder engagement, communication, and business relationship management. Proven track record of developing compelling content and strategic messaging that fosters relationships, and enhances organizational success. Adept at crafting effective communication that educates consumers on the transformation in healthcare.
Overview
22
22
years of professional experience
Work History
Senior Communications Specialist/Community Relations
Mayo Clinic Health System
Owatonna
01.2017 - Current
- Partner with Practice leaders to support an integrated communications strategy, maintaining Mayo Clinic’s position as a leader in healthcare transformation
- Develop and implement community outreach strategies to enhance consumer awareness of practice changes and the organization's commitment to community health and wellness
- Collaborate with the communication and issues management team to develop communication strategies, ensuring transparent and effective responses to public inquiries and organizational challenges
- Build sustainable business relationships that support the changing economic landscape of healthcare
- Serve as a spokesperson, providing clear and concise messaging to internal teams, media, and community partners
- Establish relationships with community stakeholders and media representatives, ensuring accurate and timely dissemination of key information
- Lead internal and external communication efforts, crafting stories and newsletter content to inform and involve stakeholders
- Represent Mayo Clinic Health System at community events, speaking engagements, and organizational meetings
- Partner with local businesses and health-related organizations to develop quality community activities that promote a healthy lifestyle
- Develop and oversee community outreach programs, fostering collaborations that promote wellness and public health awareness
- Serve as a public relations leader to clinic managers, regional leaders, and community members
Public Affairs Manager
Mayo Clinic Health System
Owatonna
01.2003 - 12.2016
- Provided strategic counsel on communication initiatives to executive leadership, including the CEO and Chief Administrative Officer
- Managed integration of social media and digital platforms to enhance public engagement and brand visibility
- Developed marketing campaigns that increased community awareness and engagement with Mayo Clinic’s medical specialties
- Partnered with clinical practice groups and led strategic work initiatives contributing to the organization’s objectives
- Collaborated with physicians, administrators, and allied health staff to promote the practice and community wellness
- Led a team of communication professionals, ensuring alignment with corporate messaging and branding
- Designed and implemented internal communication strategies to improve staff engagement and knowledge-sharing
- Managed a $320,000 marketing and communications budget, ensuring alignment with strategic goals
Education
Master of Arts - Organizational Leadership and Management
Concordia University
St. Paul, MN01.2016
Bachelor of Arts - Organizational Management and Communications
Concordia University
St. Paul, MN01.2007
Skills
- Strategic communication
- Community outreach
- Stakeholder engagement
- Content creation
- Internal communications
- Project management
- Interpersonal skills
- Content development
- Develop PR strategies
- Community relations
- Verbal and written communication
- Communication strategy development
Accomplishments
- United Way of Steele County – Board Chair
- Healthfinders Collaborative – Board Member
- Owatonna Chamber of Commerce - Former Board Member
Timeline
Senior Communications Specialist/Community Relations
Mayo Clinic Health System
01.2017 - Current
Public Affairs Manager
Mayo Clinic Health System
01.2003 - 12.2016
Master of Arts - Organizational Leadership and Management
Concordia University
Bachelor of Arts - Organizational Management and Communications
Concordia University
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