Visionary executive known for directing strategic initiatives and enhancing operational efficiency. Demonstrated success in leading cross-functional teams to achieve business growth and improve client satisfaction.
Overview
33
33
years of professional experience
Work History
VP Enterprise Clients
twelve84 and Optical X
Madison
10.2024 - 08.2025
Led strategic planning initiatives to align organizational goals and objectives.
Led sales activities for twelve84 eyewear
Some customer service actions
VP of eCommerce
Compulink Healthcare Solutions
Newbury Park
08.2019 - 10.2024
Directed strategic initiatives for healthcare software solutions to enhance operational efficiency.
Collaborated with cross-functional teams to develop innovative product enhancements and features.
Oversaw project management processes to ensure timely delivery of client solutions.
Established partnerships with key stakeholders to drive business development initiatives.
Advocated for client needs in product development discussions to improve user experience.
CEO
iiCayr, LLC
Minneapolis
07.2011 - 08.2019
Directed company strategy and operational planning for future growth initiatives.
Helped develop software for the optical industry.
Cultivated partnerships with key stakeholders to enhance business opportunities.
Implemented organizational policies to improve company culture and employee engagement.
Facilitated executive meetings to drive decision-making and align objectives across teams.
Recruited, trained, mentored, and managed employees at all levels within the organization.
Successfully sold the company for a large profit for investors.
Pearle Vision Franchisee
Self Employed Services
Minneapolis
08.1992 - 07.2008
Managed daily operations and logistics for franchise locations. Nine locations with 120 employees.
Developed marketing strategies to enhance brand visibility and customer engagement.
Trained and mentored new staff on company policies and procedures.
Oversaw inventory management to ensure product availability and minimize waste.
Implemented quality control measures to maintain service standards across franchises.
Established relationships with suppliers to negotiate pricing and secure contracts.
Conducted regular financial reviews to monitor expenses and profitability trends.
Handled customer inquiries and complaints promptly in order to maintain high levels of customer satisfaction throughout the franchise network.
Oversaw daily operations of multiple locations within a designated region while meeting budget targets set by senior management.
Recruited qualified personnel for open positions at each location within the franchisees' businesses across different regions.
Developed a comprehensive training program for new employees at the franchisee's business.
Ensured compliance with all applicable laws, regulations, policies, procedures. related to running a franchisee business.
Conducted regular meetings with staff members to ensure successful operations of the franchisee's business.